Job DescriptionReporting to the university bursar, this position supports the office using excellent judgement and decisionmaking in managing calendars, making travel, meeting and event arrangements, creating spreadsheets and presentations, filing, preparing reports and reconciliations of financial data and customer activities.||Performs work of routine difficulty in the collection, compilation, and verification of financial system needs, data, procedures and regulations that is used to benchmark operations, develop graphs and charts, evaluate operational efficiency and effectiveness, and to design and test process enhancements for accounts receivable, cash receipts, tuition remission, graduate contracts, finance and other systems. ||Provides professional customer service to students, families, sponsors and university constituents in person, by telephone and by email concerning student and university accounts, including billing, scholarships, financial aid, outstanding and credit balances, payment and budget tuition plans. Requires knowledge of policies and procedures across operations of the Bursar's Office and understanding of key student areas such as Financial Aid, Registration, Housing and Dining, Graduate Contracts, and Veterans Services.Required QualificationsExperience working in a professional office providing customer service;|Experience using general office equipment and computer software such as Word, Excel and Outlook;|Strong analytical skills including the ability to analyze, interpret and explain complex financial transactions;|Excellentcommunication skills; |Strong organizational and time management skills;|Ability to work well under pressure with a high degree of accuracy; |Ability to work cooperatively in a team environment; |Ability to work without close supervision, handle dissimilar tasks and meet deadlines; Ability to establish and maintain effective working relationships with university constituents and departmental employees; and|A.S. or B.S. in accounting, business administration, public administration or related field; or equivalent combination of training and experience indicating possession of the preceding knowledge and abilities.Preferred QualificationsKnowledge of GAAP accounting and practices, and internal controls in modern business operations;|Knowledge of university policies and procedures related to student administration, travel, payroll, human resources and purchasing;|Experience interpreting and explaining university policies and procedures;|Experience utilizing Banner or similar relational database;|Experience managing budgets.Pay Band4Appointment TypeRegularSalary InformationCommensurate with experience with a salary range of $48,000-$52,000 per yearReview Date4/01/2024Additional InformationThe successful candidate will be required to have a criminal conviction check.About Virginia TechDedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicinecollege, Graduate School , andHonors College . The university has a significant presence across Virginia, including theInnovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerousExtension offices andresearch centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.If you are an individual with a disability and desire an accommodation, please contactZach ****** regular business hours at least 10 business days prior to the event.
