Serves as the Coordinator of operations for the Business Office, including Front Desk Receptionist and provides administrative support to human resources. Greets and assists guests/vendors to the Business Office. Schedules conference rooms as requested. Responsible for all incoming and outgoing regular mail, including oversight of all mailroom operations and postage machine and business office fax machine. Maintain security checkpoint guest list. Updates intranet with daily announcements, forms for all departments, event sign ups, and any other information. Maintain the company phone listing. Orders and ensures supplies are stocked for general Business Office use as needed (including but not limited to kitchen items, copier needs, bathroom supplies). Maintains and calls for service on Business Office equipment (including but not limited to vending machines, conference room equipment and bathrooms). Primary contact for monthly copier meter readings. Coordinates and Maintains VIP carts, schedules golf cart and vehicles for staff. Assists HR with team member events including, but not limited to event execution, raffles, and distribution of items to staff along with day-to-day operations as needed. Assists with data entry and special projects when needed. Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo and Aquarium, Zoombezi Bay, Safari Golf Club and The Wilds. Implements sustainable practices in daily tasks whenever possible. Performs other duties as assigned. High school diploma or equivalent required. Ability to communicate professionally and courteously with business office guests required. Ability to perform several tasks at one time under stressful conditions required. General knowledge of the Columbus Zoo Family of Parks' ('CZFP') grounds and organizational structure desired. Ability to work a flexible schedule including evenings, weekends, and holidays, if needed Ability to communicate well both verbally and in writing required. Ability to use discretion and handle confidential material and information appropriately. Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required. Ability to provide excellent guest service by interacting with guests positively and upholding the Make it G.R.E.A.T. standards required. Ability to develop and maintain cooperative working relationships with all CZFP team members and contacts regarding company business required. Ability to adhere to standard operating procedures including but not limited to safety protocols required. Possession of a valid state-issued motor vehicle operator's license and a good driving record required. Ability to adhere to the CFZP drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required. Ability to successfully complete a criminal history background check annually required.
