We are on the lookout for a capable Business Analyst to join our incredible team at Performix in Rochester, MN.
Growing your career as a Full Time Business Analyst is a terrific opportunity to develop excellent skills.
If you are strong in creativity, presentation and have the right initiative for the job, then apply for the position of Business Analyst at Performix today!
Duties: · Designs and builds interactions (campaigns) in Red point platform.
· Includes web, email, text, telephony, and mail channels.
· Maintain existing activities live in the platform.
· Provide reporting, regression testing, support, and enhancement work as needed.
· Establish and lead a community of practice to support platform users outside the central team.
· Consult with and audit the work of other teams in the platform.
· On-board and train additional users of the platform.
· Establish standards and document procedures to support the broader community.
· Enforce policies for privacy, consent, and platform usage when designing and building campaigns in the tool, in partnership with other areas of the organization.
· Collaborates with stakeholders and users to synthesize, articulate, and document campaign requirements.
· Translates requirements to campaign configuration specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution.
· May assist product and operations leaders to coordinate deployment of deliverables (varies by product).
· Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment.
· Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Client engineering/technology systems and product operations work-flows.
· Accountable for the end-to-end campaign execution and quality assurance.
Skills: · Hands-on experience in rgOne (Red point Global) platform.
·3-5 years' experience building campaigns in orchestration technology (could include Mar Tech, email, journey, etc.)
· Some level of knowledge in HTML, CSS, JavaScript
· Ability to lead cross-functional teams and coordinate across many technologies and activities and business partners.
· Ability to design journeys and consult on solutions.
· Ability to create journey design artifacts that describe the campaign flow and detail out effectively to advise the build.
· Ability to consult with marketing and digital teams as they begin to lay out journey-based communication.
· Ability to build and maintain strong working relationships at multiple levels of the organization.
· Effective (or Strong) communicator (written & verbal) with active listening skills.
· Ability to facilitate small group/team discussions.
· Professional and reflects Client values and beliefs.
· Strong planning & organizational skills.
· Proactive and able to navigate conflict and help find resolution.
· Problem solver and ability to maintain a keen attention to detail and manage multiple initiatives.
Education: Bachelors Degree. 3+ years of relevant hands-on experience in CDP/CRM solutions, Marketing Automation, and/or other Mar Tech technologies.
Required: · Digital Campaign
· Technical Specification
· Marketing Automation
Minimum Education and/or Experience Required: High School / GED with 4 years of experience in project coordination, order fulfillment, or customer service role, OR Associate's degree with 2 years of experience in project coordination, order fulfillment, or customer service role. Or Bachelor's degree and excellent computer troubleshooting and problem solving skills.
Benefits of working as a Business Analyst in Rochester, MN:
? Excellent benefits
? Advancement opportunities
? Advantageous package
