Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances.Basic Job Functions:Skyline Steel, LLC is seeking a talented Business Analyst – CRM to join our team. This position willbe located in Rock Hill, SC.Responsibilities include but are not limited to:* Serve as primary system administrator for the CRM (currently Salesforce.com)implementation, related integrations, and installed AppExchange applicationsAssist in training of new users, and grow the CRM skill set across the organizationHandle all basic administrative functions including user account maintenance, reports anddashboards, workflows, process builder and flowComplete regular internal system audits and prepare for upgradesCreate and maintain systems documentation, artifacts relating best practices and systemsconfiguration, and user support materialsStay informed of industry trends, latest practices, and emerging technologiesGather and document business users' requirementsEffectively act as the liaison between our users, vendors and the application developmentteam to define project roadmapsManage Salesforce projectsUnderstand current business processes and document processes in developmentThe Business Analyst - CRM will be an integral member of the Skyline team that plans and overseesCRM projects. They apply their knowledge of CRM capabilities and limitations to guide the businessto the best solutions. And they act as interpreters between IT and business stakeholders.Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.Minimum Qualifications:1+ years' experience in a CRM Administrator role or similar experience* 2+ years' experience working with a CRMPreferred Qualifications:2+ years' experience in a Salesforce Business Analyst or SF Administrator role3+ years' experience working with SalesforceSalesforce Administrator CertificationKnowledge of integration with ERP systemsPrior work in a manufacturing environmentGeneral understanding of project management principleMedical and dental are just the beginning. We value our teammates and offer benefits packages that also include profit sharing, retirement savings, scholarships and tuition reimbursement, and unlimited growth potential. For more information on our benefits go to Nucor.com/benefits.
