DESCRIPTION Amazon Logistics (AMZL) is looking for a business analyst to own both strategic and tactical pieces of programs within its Production Planning Team (PPT). The role is focused on flexible workforce labor planning and scheduling management and will be assist with executing capacity initiatives, providing high-quality internal customer support, and driving operational excellence and process improvement.
Key Job Responsibilities:
- Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network
- Build analytics and data pipelines to enable optimization and predictive science
- Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool
- Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders
- Partner with operations and PXT leaders to deep dive escalations related to labor scheduling
- Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
Key job responsibilities
- Build a data structure and reporting process by working through various business parameters, which establish truth in data.
- Understand the business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders.
- Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy.
- Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization.
- Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions.
- Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation).
About the team
Labor Strategy team leads innovation efforts in the labor planning space for AMZL UTR Operations. We partner closely with applied science, analytics, tech, and planning teams.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA BASIC QUALIFICATIONS - Experience defining requirements and using data and metrics to draw business insights
- Experience with data visualization using Tableau, Quicksight, or similar tools
- 3+ years of business analyst, data analyst or similar role experience
- Bachelor's degree or equivalent
