The Business Analytics Group Manager position is an Individual Contributor role responsible for a number of activities in support of the Technology Services team mandate. Technology Services is responsible for implementing new versions of the My Audit business application used by Internal Audit (IA) as well as providing Helpdesk Support for My Audit and other IA systems. A key responsibility of this position is to ensure that any new functionality implemented in My Audit has taken into account the user experience and will allow users to be as efficient as possible using the system. The person in this role will also be involved to a lesser degree in Vendor and Financial management related to the application. In addition, the role includes a coordination aspect of governance and control activities across the three teams that make up Technology Services.Responsibilities:Collaborate with IA staff to continuously improve the My Audit experience for new users. This includes reviewing and ensuring that all new My Audit enhancements have taken into account user experience and efficiency.Point person for senior stakeholder updates, communications, and escalation assistancePresentations – Develop presentation and content generation as needed such as BRCC slidesVendor Management – Main point of contact for application vendor relationshipAs part of this, help push the IA agenda within the vendor framework to ensure our specific needs are part of their RoadmapIdentify relevance of new features to strategic prioritiesFinancial ManagementContracts with application vendorGFT financial activitiesPTS Activities – Coordinate PTS related activities related to My AuditHorizontal coordination across the 3 Technology Services teams – Operational, Strategic and Helpdesk, as applicable.Provide oversight that applicable Governance Activities are being followed across the 3 Technology Services teamsProvide oversight that the Controls in place for the 3 Technology Services teams are operating effectivelyQualifications:BA/BS or equivalent in Information Systems orAccounting/InformationSystemsExperience in a related role with proven abilities in taking responsibility for concurrently executing a portfolio of high-quality deliverables to stakeholders according to strict timetablesAt least 10 years business experience in a corporate environmentAt least 3-4 years of Audit Experience preferredExcellent writing skillsExperience developing and analyzing business requirements and functional requirementsExperience in developing system instructional documentation for usersThis individual must be an articulate and effective communicator, both orally and in writingStrong interpersonal skills for interfacing with all levels of internal and external audit staff and management.Good understanding of the application System Development Life CycleExperience with a GRC Technology solution (e.g. MetricStream, OpenPages, etc.) would be an advantageEducation:Bachelor's degree/University degree or equivalent experience#NAMInternalAudit------------------------------------------------------Job Family Group:Technology------------------------------------------------------Job Family:Business Analysis / Client Services------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Tampa Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$130,880.00 - $196,320.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 09, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
