We are in need of a capable BMW Service Advisor to join our dedicated team at Chapman BMW on Camelback in Phoenix, AZ.
Growing your career as a Full Time BMW Service Advisor is a promising opportunity to develop useful skills.
If you are strong in leadership, cooperation and have the right work ethic for the job, then apply for the position of BMW Service Advisor at Chapman BMW on Camelback today!
Chapman BMW on Camelback is looking for an experienced Service Advisor to join our team! Our Service Advisors take ownership of the client experience in the service department, acting as the customer's primary point of contact, and helping them understand their vehicle's maintenance needs. This is a collaborative role, working closely with customers and technicians, and reports to the Service Manager and Service Director.What We Offer:Attractive commission pay plan that offers uncapped earning potentialWork-life balance with a 5-day workweekDealership is closed on Sundays!Company culture that promotes professional developmentLow-cost medical, dental and vision insuranceLife insurance and disability coveragePaid time off and holiday payCompany contributions into 401(k)Employee/family discounts on vehicle purchases and serviceEmployee assistance program, volunteer opportunities and more!Core Responsibilities:Greet clients as they arrive in the service drive and confirm scheduled services, notate any vehicle concerns the customer has, and write work ordersAdvise customers of necessary service and technician recommendations, provide estimates for repairs, obtain customer authorizations, and collect paymentsPrioritize required services and monitor the progress of vehicle repair throughout the day, keeping customers informed on completion times, service expenses, and possible changesFoster customer loyalty through outstanding customer service and rapportDesired Qualifications and Experience:A minimum of 1 year of automotive sales or service advisor experience is requiredA track record of providing exceptional customer serviceExcellent interpersonal skills and the ability to work as part of a collaborative teamStrong time management and organizational skillsIntrinsically motivated to achieve personal and dealership goalsMust have a valid driver's license and clean driving recordMust pass a pre-employment background check and drug screeningHours and Work EnvironmentScheduled shifts will be Tuesday – Saturday. The Service Department is open from 7:00am - 6:30pm weekdays, and 8am – 5pm on Saturdays. Our Service team enjoys a positive, productive work environment, company culture that promotes professional growth and collaboration, and a climate-controlled shop.To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps. If you aren't selected for the next steps, don't be discouraged! We're always looking for new talent, so keep an eye out for the next job posting that meets your skill set.#ZR
Benefits of working as a BMW Service Advisor in Phoenix, AZ:? Learning opportunities
? Rapid Progression
? Generous Compensation