Billing Assistant
We are a national firm comprising over 1000 legal and business professionals spread across sixteen markets. Currently, we're seeking a Billing Assistant to join our dynamic team. As a Billing Assistant, you will play a crucial role in supporting our attorneys, business professionals, and clients by managing billing and accounts receivable inquiries with a focus on efficiency and timeliness.
Key Responsibilities:
- Prioritizing client service as our topmost commitment, both internally and externally.
- Handling the prebill to final bill process, which involves preparing and distributing prebills monthly, ensuring accuracy, facilitating time and expense transfers, editing bills, and managing time and disbursement write-offs.
- Assisting in editing bills using Microsoft Word when necessary.
- Providing attorneys with necessary information, including bill/payment histories and explanations for expense charges.
- Addressing basic discrepancies and resolving e-billing submission rejections and errors.
- Utilizing ARCS for e-billing activities, rate approvals, and write-off requests.
- Generating and revising basic spreadsheet reports.
- Assisting in mailing and emailing bills and statements monthly, as well as corresponding with clients to facilitate payment of delinquent accounts.
- Collaborating with the E-billing Team to ensure successful data submission.
- Resolving client-billing issues promptly and managing accounts receivable delinquency with excellent customer service.
- Identifying billing and account delinquency issues and escalating when necessary.
- Following up on payment arrangements with attorneys and other relevant personnel.
- Regularly communicating with attorneys and other team members regarding past due accounts.
- Entering data from the New File Opening queue.
- Supporting client accounting email communications.
Requirements:
- A college degree or equivalent experience coupled with a high school diploma.
- Preferred background in a law firm or professional services environment.
- Two or more years of experience specializing in client accounting is preferred.
- Strong interpersonal skills to maintain effective relationships with attorneys and business professionals.
- Attention to detail with a commitment to accuracy.
- Ability to effectively present information to clients and colleagues.
- Knowledge of Aderant Software is advantageous.
- Proficiency in Microsoft Office products such as Word, Excel, and Outlook.
We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, life, disability, and a 401k/profit-sharing retirement package.
Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability, or any other protected status, in accordance with federal law.
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year
