As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career. We have an excellent opportunity for a Benefits Specialist in our National Center office in Dallas, TX.
If local in the Dallas area this position will work in a hybrid setting (in office 1 to 2 days a week). If this position is remote the individual will need to travel to Dallas as needed.
You will play a key role in supporting the planning, development, implementation, communication, and administration of the Benefit Programs for the American Heart Association. In addition, the Benefits Specialist will foster a team environment and a strong service culture that ensures delivery of timely, quality driven service to internal customers and meets service level agreements.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.
Benefit Administration: Provide support to all health and welfare programs, COBRA, flexible spending, stop loss, retirement plans, retiree benefit program, voluntary benefits, etc. Respond to escalated benefit issues from internal HR Shared Services; collaborate and provide direction on policy and process to Shared Services. Provide high-level support to Regional HR and benefits staff. Duties may include explaining and interpreting more complex aspects of benefit programs to employees and the Benefits Shared Services team. Responsible for vendor billing, including auditing invoices, entering into AP system, and tracking month over month spend. Provide back up support in the administration of Leave of Absence plans, including FMLA, Short-Term and Long-Term Disability, Paid Family Leave, ADAAA, as well as state and local leave plans. Vendor Liaison: Work closely with all benefit vendors, including handling escalated issues from Shared Services related to billing, eligibility, and claims issues. Systems: Workday HRIS benefits and timekeeping modules. Includes troubleshooting and resolving error reports and open events in Workday HRIS; following up with staff; monitoring and manually processing catch up deductions as needed by payroll deadlines. Analysis: Excel analysis and reporting, including census files, billing analysis, and processing and reconciliations with Finance. Regulatory/Compliance: Maintain current knowledge of benefit compliance requirements. Communications: Assist in developing and implementing employee communications and updating and maintaining SharePoint site; assist in planning, scheduling, and support presenting well-being webinars. Content contributor for HR weekly newsletter. Provide general administrative support and project support as needed. Bachelor's degree preferred. At least one year of benefits administration experience preferred, preferably in a self-insured environment (billing, vendor relations, online enrollment system support, system troubleshooting, employee escalated issues, employee communication support, etc.) At least one year providing customer service in a benefits environment. Payroll experience a plus. Understanding of current state and federal laws, regulations and statutes relating to benefits, including ERISA, FMLA, STD, LTD, PFL, HIPAA, COBRA, etc. Intermediate knowledge and experience using benefit modules of a HRIS system, Workday preferred. Intermediate Excel skills; All other Microsoft Office products - intermediate skills. Intermediate SharePoint skills preferred. Ability to maintain confidentiality. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed. Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position. Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule. Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association's 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
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