Bell Attendant

Job summary
Shinola Hotel is seeking a flexible Bell StaffCreate timeless memories and quality experiences for guests and associatesPart of Sage Hospitality Group, passionate about excellence and enriching lives
Job seniority: entry level
Responsibilities
• Provide bell and valet services to hotel guests• Meet and greet all guests in all forms of transportation• Assist guests with retrieving their luggage from vehicles• Explain valet parking procedures and fees• Respond to guest questions, issues, and problems• Greet and assist guests by helping unload luggage• Extend professionalism and courtesy to guests, associates, and vendors• Offer assistance and answer questions throughout the hotel• Continuously learn about other departments within the hotel• Work as a team to ensure guest satisfaction
Requirements
• High School diploma or equivalent• Must have general knowledge of basic customer service skills• Fluent in oral and written English• Knowledge of local establishments and businesses• Must be able to drive automatic and manual vehicles• Valid driver's license with a driving record that meets insurance needs
Key Skills Needed
• Customer service• Fluent in oral and written English• Knowledge of local establishments• Driving automatic and manual vehicles• Valid driver's license