Badge Office Administrator

Badge Office Administrator Location Hybrid remote in Newport News, VA : Job ID: 13314 Location: Newport News, VA Category: Clerical/Admin Division: Facilities & Logistcs Mgt Position Type: Regular Education: High School Diploma Experience Required: 5+ years Relocation Provided: No Position Description Come join our team at Jefferson Lab, where great minds matter . Posting Date: 01/17/24 Salary Range: $41,600 - $56,600 (AS III) Work Type: Hybrid (combination of on-site and remote work based on business need) What your job will be like: You 'matter' to us! Our diverse team at Jefferson Lab includes more than 900 people, including physicists, engineers, computer professionals, technicians and more. From probing the basic building blocks of matter to performing advanced computing and applied research, we are on the leading edge of science and technology. If you are looking for a great job in a unique place where your contributions truly matter, consider Jefferson Lab! Working under direct supervision of the Badge Office Supervisor, the Badging Administrator performs a variety of activities in support of functional areas of the Safeguards and Security Program supporting the Physical Protection - DOE Security and Local Site Specific Only (LSSO) Badges, and Personnel Security sub-programs. Provides administrative support to Jefferson Lab Badging Office operations and staff, performing the primary Registrar/Activator role for enrolling staff into the USAccess program for issuance of Homeland Security Presidential Directive 12 (HSPD-12) compliant Personal Identity Verification (PIV) DOE Security Badges. The administrator will review and process forms used for performing staff background investigations in the Electronic Questionnaires for Investigations Processing (eQIP) system. Gathers, collects, records, tracks and verifies data and information from multiple sources to review and analyze data. Uses software for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. May design processes to enhance the department's workflow. Provides data and information to others on functional unit processes and procedures. Candidate must be a U.S. citizen to be considered for the position. What you will do Serve as primary Registrar/Activator for Jefferson Lab staff and users for enrollment and issuance of HSPD-12 compliant DOE security badges. Assists the Badge Office Supervisor with processing badging related service requests in the ServiceNow incident tracking system. Assists with administering the Personnel Security program - performing quality control review tasks associated with initiating required background investigations for both Cleared and Uncleared staff, sub-contractors and researchers in the eQIP system for issuance of DOE security badges. Serve as a subject matter resource to fully resolve staff inquiries relating to the accurate processing of eQIP forms and badging requirements. Exercises discretion with sensitive personnel matters and information Production and issuance of DOE Security and LSSO access badges Performing administrative support duties to update and maintain websites, policies and other assigned documents. Establishing and maintaining filing systems, establishing work procedures and collating information Performing various administrative support duties that involve handling, storage, transmission and disposition of sensitive information Maintain positive communication and customer service relationships throughout the Lab Perform other such duties, tasks and responsibilities as assigned in support of Laboratory goals and objectives May supervise junior-level student or administrative employees when necessary. Provides training to administrative/clerical staff. Provides lead coordination on a project basis. Basic Qualifications High School 5 years of relevant experience in a high-volume interface environment, adapting to competing priorities and multi-tasking AND experience preparing presentations and creating spreadsheets/databases. Knowledge, Skills, and Abilities: Demonstrated high level of knowledge, experience, and proficiency with Microsoft Word, Excel, PowerPoint, and Adobe Acrobat. Ability to organize and prioritize in a multi-task environment as well as to independently identify and solve problems. Ability to communicate effectively with people at all levels and from varying backgrounds. Prior experience using ServiceNow or equivalent ticketing management system Preferred Qualifications Associates Degree or Industry Certification(s). Current or previous DOE or other federal/state/local agency badging and personnel security experience preferred. Foreign language skills at any level is a benefit About Jefferson Lab Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community. A career at Jefferson Lab is more than a job. You will be part of "big science" and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe. Managed by Jefferson Science Associates, LLC; Thomas Jefferson National Accelerator Facility is entering an exciting period of mission growth and is seeking new team members ready to apply their skills and passion to have an impact. You could call it work, or you could call it a mission. We call it a challenge. We do things that will change the world. Total Rewards at Jefferson Lab At Jefferson Lab, we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Our benefits program includes, but is not limited to: Medical, Dental, and Vision Care Plans Flexible Spending Accounts Paid Time-off and Leave Programs (vacation, holidays, sick leave) 401(k) Plan - 9% Lab Contribution; 100% vested Flexible Work Arrangements (Hybrid & Alternate Work Schedules available) Tuition Assistance, Training and Professional Development Programs Live near the waterways of the Chesapeake Bay region with access to nearby beaches, mountains, and all major metropolitan centers on the East Coast Jefferson Science Associates, LLC (JSA) manages and operates the Thomas Jefferson National Accelerator Facility (Jefferson Lab). JSA is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, ethnicity, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, or veteran status or on any other basis prohibited by federal, state, or local law. As part of the JSA's equal employment opportunity policy, we also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. JSA is committed to providing reasonable accommodations for persons with disabilities (unless doing so will result in an undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e-mail to employment@ jlab.org or call to provide the nature of your request. Reasonable accommodations are considered on a case-by-case basis. Employment with JSA is conditional upon DOE approval if at any time during your employment you are participating in a Foreign Government Talent Recruitment Program or Affiliated activity. Generally, such programs/activities include any foreign-state-sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full-time, part-time or voluntary.