Duties: · Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
· Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer.
· Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Client sites to ensure currency and functionality within the established environment.
· Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Client.
· Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested.
· Interfaces routinely with colleagues who may be located at any of the Client Group practices to perform job responsibilities requiring virtual collaboration and partnership.
· May be required to provide 24/7 on-call support.
Scope of Work: · Create and manage Software and Process Documentation - helping in DPAM AI's efforts to move and control it AI Development artifacts related to AI Enablement and Validation.
· Capable of creating ADO Test Plans and perform manual software testing (and later automation of same).
Requirements: · Azure DevOps Testing workflows (Manual and Automated)
· Data Visualization using ADO Dashboards
· ADO Epic, Sprints, Backlog refinement, Reports
· ADO Sprint Planning and Project Management
· Attention to details and quality of deliverables is very important.
· Knowledge of creating and delivering regulatory documents related to safety of AI assisted software systems is a plus.
· Minimum requirement is High School Diploma; higher degree is preferred.
Preferred: · Quality workflows in IT and/or healthcare domain
· Basic programming
· SaMD (Software as a Medical Device) test workflows
Education :
· Minimum Education and/or Experience Required: Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development.
Required · Analytical/Technical
