Arrow Ford in Abilene, Texas, has openings in the service department for experienced technicians. Arrow Service Department is under new management and in the final planning stages of a $5 million shop renovation with expanded shop capacity, temperature-controlled environment, and upgraded facilities for our Service, Quick Lane and Recon departments. Now is the time to join the team at Arrow to claim your spot in the new service department.Automotive Service Technician BenefitsFREE on-site childcare - full-time during summer and after-school care August-MaySix days of PTO each year to be used at the employee's discretionOne week of vacation after one year, two weeks of vacation after three years, and three weeks of vacation after 10 yearsPaid holidaysPaid training and certificate-based pay scale - get paid to train and paid to advance your skills!Custom and competitive wage plansLow-deductible health insurance, vision, dental, and voluntary insurance options (disability, cancer insurance, etc.)401(k) savings plan with company matchEmployee activities, picnics, parties, and cooking competitionsCompany-provided tripsLake house available for employee useEmployee discountsAutomotive Service Technician ResponsibilitiesService vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendationsDiagnose and identify necessary repairsPerform approved repairs to manufacturer and customer specificationsAbility to plan work procedures, using workshop manuals, and experienceAbility to communicate with the supervisor on a regular basis about work performed, necessary changes to approved repairs, or any other concerns related to the repair or maintenance of a vehicleFollow checklists to ensure that all critical parts are examinedExperience in the use of computerized diagnostic equipmentProduce legible and accurate reporting to reflect performed workParticipate in paid manufacturer trainingMaintain a clean working environment on the automotive service floorFollow all safety requirements to comply with company policies, local and federal regulationsExplain automotive problems and repairs to Service Advisors and/or clientsOther duties as assignedAutomotive Service Technician QualificationsFord certification and/or ASE Certification strongly preferredValid driver's license and clean driving recordAbility to communicate effectively with customers and company personnelAbility to pass all pre-employment testing including background check and drug screeningArrow's Benefits - What Makes Us DifferentI-CAN Kids – Arrow Ford provides free childcare for its employees through the I-CAN Kids program. I-CAN Kids is an on-site child recreation program for school aged children. After school care is offered throughout the school year as well as full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday. Arrow leadership understands the financial burden that childcare can put on a family. Arrow employees have peace of mind knowing their child is in a safe and enriching environment while only being a few steps away.Arrow Academy – Arrow Ford invests in its employees' career aspirations and provides programs for sales and service to grow from entry level to mastery through Arrow Academy. Our sales team participate in a 120-day paid training with the Owner, General Sales Manager, and leadership team to mentor and prepare you for a successful sales career. For our technicians, Arrow Academy offers a career ladder training program to elevate the skills of automotive technicians of any level. Our in-house Technical Trainer works with our technicians in conjunction with extensive training offered by Ford Motor Company to support our technicians as learn new skills and accomplish their career goals. Arrow Ford is a Registered Apprenticeship Program through the Department of Labor and has a partnership with Cisco College and Collegiate Edu-Nation to offer coursework and training for automotive technicians.Employee Assistance and Enrichment – The Arrow Employee Committee plans employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.More About ArrowArrow Ford is locally owned and operated in Abilene, Texas, since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Arrow Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More. Our mission is to help our customers, coworkers, and communities so that they can accomplish their goals.At Arrow Ford Dealerships, we strive to provide the best value in your vehicle ownership experience. That's why we created Arrow For Life, a comprehensive program that offers an Engine For Life Guarantee, lifetime oil changes, and so much more at no cost to our guests. Arrow believes in investing in both our community and our staff. Every employee at Arrow Ford Dealerships is absolutely critical to its success, and we're always looking for smart, engaging, and dynamic people who want to join a team where they matter.Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and opportunities to grow your career with us.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
