Automotive Appointment Coordinator/Service Bdc

Germain Lexus of NaplesAutomotive Appointment Coordinator/Service BDCNaples, FL Full-Time: Monday through Friday 7:30am to 4:00pmNO WEEKENDS! Pay based on experience Germain Offers:Medical, Dental, and Vision Insurance401(k) Savings PlanPaid VacationPaid Company HolidaysCompany Outings and ActivitiesOngoing Professional DevelopmentEmployee DiscountsFamily-Friendly and Inclusive CultureCareer Growth and Internal PromotionsCustom and Competitive Wage PlansCLOSED on Sundays to create a schedule that allows you a job and a lifeResponsibilities:Answer customer calls/greet customer's as they enter the dealershipSchedule service appointments/Follow up appointmentsFollow up with leads that are not ready to make an appointment or no-showUtilize CRM tracking system dailyQualifications:Customer service experienceExcellent teammate with collaborative attitude and eagerness to improveAttention to detailPrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsAt Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.For immediate consideration, visit us at GermainCareers.com.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.LP