We are searching for a confident Auto Service Advisor to join our dynamic team at Fleet Farm in Ankeny, IA.
Growing your career as a Full Time Auto Service Advisor is a fantastic opportunity to develop productive skills.
If you are strong in project management, leadership and have the right mindset for the job, then apply for the position of Auto Service Advisor at Fleet Farm today!
If you have a customer first attitude, possess a can-do work ethic and have a desire for a career in the automotive service industry, this position may be perfect for you! The Auto Service Advisor works with customers to determine their vehicle needs and services requested; verifies warranty coverage; develops estimates; creates repair orders and maintains excellent customer service experience.
Answer phones promptly and courteously, adhering to service scripts. Schedule service appointments for customers. Establish a working knowledge of Fleet Farms entire line of tires, parts and accessories. Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customers payment. Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, mounting and balancing tires. Assist customers with all questions and handle all customer issues. Always provide superior customer service. Assist in preparations for events and promotions. Ensure all services are completed with a high degree of quality and meets the needs of the customer. Education/Experience: 16 years of age with a valid drivers license. Previous experience in a customer-focused role. Previous experience in a service/mechanical setting preferred. Demonstrated ability to learn basic mechanical tasks. Ability to work a flexible schedule to meet the needs of the business, including days, nights, weekends and holidays is preferred. Enjoy Great Benefits, Incentive Programs and Growth Opportunities!
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Benefits of working as a Auto Service Advisor in Ankeny, IA:
? Excellent benefits
? Opportunities to grow
? Attractive package