Position Overview Primary Function: Assists the University Registrar in all aspects of their work, but especially in the areas of information systems and reporting.
This position works with considerable independence and self-direction. Only the general direction and scope of the work to be accomplished are discussed with the supervisor. Career Band: 2DPosition Description Typical Duties & Responsibilities: Provides a broad and variable range of management for the Office of the University Registrar, including supervising and training other staff members. Collaborates with and advises the University Registrar in establishing short- and long-term plans; evaluating the effectiveness of the office; ensuring accurate and timely information on information systems, policies, procedures, and student records; and creating an environment responsive to the needs of the office's various constituents and committed to the development and success of students. Works closely with faculty and other members of the staff to develop and implement procedures and systems for registration and records that support the academic programs of the University. Manages functional and technical rules and controls in the student information systems for functions including registration, waitlisting, and grading. Holds responsibility for regularly reporting university data to the National Student Clearinghouse. Holds primary responsibility for coding degree requirements into DegreeWorks, the university degree audit system. Interprets and implements a wide array of academic and administrative policies, ensuring that policies and regulations are administered with equity. Advises the University Registrar on revising existing or establishing new policies. Queries and reports on a wide array of internal and external data in support of institutional planning and decision-making. Manages implementations of new processes and technological solutions. Leads and manages departmental testing efforts for system upgrades. Serves as a functional resource for Ellucian Banner Student, DegreeWorks, Leepfrog/CourseLeaf, and other systems. Serves as a liaison with the University's information technology professionals. Ensures that academic and biographical records of current students and alumni of the University in student information systems comply with the Family Educational Rights and Privacy Act of 1974 as amended (FERPA) and the office's record retention policies. Serves as a resource for and provides training to users of student information systems, imaging systems, and querying and reporting utilities. Machines & Equipment Used: Normal office equipment.
Judgement Required:
The performance of this position's essential duties depends upon independent ingenuity and developmental efforts. Budgetary Responsibility: None . Personal Interaction/Communication: Student Contact: frequent interaction with prospective, current, and former students regarding academic records, policies, and regulations Internal: daily interaction and collaboration with faculty, deans, administrators, and staff members External: frequent interaction with parents, other institutions of higher education, and vendors Attributes of a Successful Candidate Education: Master's degree in higher education, information systems, educational research, social sciences, or another relevant field is preferred; an equivalent combination of education and experience may substitute. Experience: Three to five years of relevant work experience in: Registration and records, Information technology, Academic affairs, or student academic services setting is required. Preferred experiences include: Administering academic policies and procedures, Using and managing complex student information systems, Participating in registrar's professional associations, Interpreting and applying collegiate policies related to the Family Educational Rights and Privacy Act of 1974 as amended (FERPA). Job-Related Skills: Written and oral communications; Tact and diplomacy; Ability to maintain a high level of confidentiality; Technological prowess and expertise; Supervision and delegation; Ability to respond to multiple constituents with differing deadlines and diverse expectations; Planning and organization; Advanced data retrieval and reporting; Word processing and spreadsheets; Ability to work independently. Licenses & Certifications: None.Supplemental Information Confidential Information:
Student education records.
Working Environment:
High-volume student academic services office. Any additional requirements specific to this position: The University of the South, commonly known as Sewanee, comprises a nationally ranked residential College of Arts and Sciences and a School of Theology. The University is strongly committed to the values of intellectual inquiry, diversity, equity, and inclusion, and living and serving in community. Situated on 13,000 acres atop Tennessee's Cumberland Plateau, Sewanee is known for its stunning natural beauty while providing easy access to Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to help employees of all backgrounds and identities flourish. DEI Institutional Statement: At the University of the South, our commitment to inclusion and belonging is grounded in our core values of community, courage, flourishing, and inquiry. We seek to build a community enriched by our diversity and centered on equity, justice, mutual respect, and shared responsibility. Equal Employment Opportunity: The University of the South is an equal-opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.
