POSITION PROFILE Under general supervision of the Branch Manager, performs a variety of duties in the library and its services. Such duties include clerical, event programming, technology use and assistance, materials processing and organization, and providing excellent customer assistance to patrons at the circulation desk as well as throughout the library. This position also hosts story hour activities for young children at least once a month. Most importantly, be a proactive contributor to making Duchesne County Library a heart of our communities and maintain its award-winning services.
ESSENTIAL FUNCTIONS Performs routine clerical duties, including answering phone calls, making calls to patrons about library business, relaying messages, tracking library statistics, recording patron requests, and receiving, storing, and distributing supplies. Operates and maintains the library's technology, including computers, mobile devices, printers, scanners, copy machines, fax machines, book and disc repair machines, wifi hotspots, paper cutters, laminators, 3-D printers, and circulation desk equipment. Operates library catalog and circulation software, e-resources, word processing, desktop publishing, spreadsheet applications, electronic mail, information databases available to patrons, and social media tools. Learns to operate new technology as it is adopted by the library system and Duchesne County. Assists patrons in using the aforementioned equipment. Assists patrons to locate physical materials, eBooks, eAudiobooks, and provides reader's advisory or reference help (helping patrons answer information questions or find new materials they may like). Performs organizational and processing duties related to library resources including labeling and covering materials, cataloging materials, repairing or deselecting materials, performing inventory, keeping physical materials organized (shelf-reading), displaying materials to promote circulation, and pulling materials on hold for patrons at assigned branch as well as materials for transfer to other consortium (partner) libraries. Plans, executes, and assists in library programming, events, and outreach efforts including programs that occur outside of regular library hours and at off-library sites requiring some travel. Specifically, this position will host story hour activities for young children at least once a month in addition to participating in other library events that are for various audiences including young children, teens, adults, and families. Maintains physical appearance, cleanliness, and accessibility of the library including some janitorial duties. Participates in professional development including workshops, conferences, and webinars to increase professional knowledge, learn new technologies, and gain new ideas for library services. Also completes required county and risk management training. Performs excellent customer service for library patrons and maintains courtesy and kindness for all patrons, co- workers, supervisors, and other county departments, while communicating honestly and respectfully. Is willing to work on Saturdays and evenings. Maintains privacy of library records including patron identifiable information and circulation history. Collects and records payment of fees, printing, book sales, room rentals, etc. Also assists patrons with library room reservations online. Takes initiative in helping with the library's progress, strategic plan, and improving patrons' experiences Takes initiative in helping with the library's progress, strategic plan, and improving patrons' experiences. Performs consistently productive work with attention to detail, professionalism, and timeliness. Follows established policies and procedures of Duchesne County, the library system, and established library ethics, including patrons' rights to information and assembly in designated areas. Performs other duties as assigned by the Library Director, Branch Manager, and/or Assistant Branch Manager Education and Experience Must be a high school graduate or have equivalent education. Utah Library Association Paraprofessional Certification is preferred. Exposure to customer service, basic library procedures, clerical work, event/activity planning, and computer utilization is desired OTHER REQUIREMENTS Must be 18 years or older Must be able to pass a criminal background investigation and drug test successfully. Casual business attire is expected. Provocative and revealing clothing shall not be worn. Maintain good personal hygiene and cleanliness. SKILLS/ABILITIES Must be able to write and communicate effectively in English, respond to inquiries, and read and interpret documents such as policies, procedures, and regulations. Ability to follow policies and procedures, problem solve, and take initiative to carry out tasks or deal with situations when a supervisor is not present. The ability to drive with a current driver's license is preferred. PHYSICAL REQUIREMENTS An employee is regularly required to stand, sit, use hands, climb, and stoop. Occasionally is required to move up to 50 pounds or more with assistance. Vision abilities require close and distant vision. Job Posted by ApplicantPro
