Associate Director

Full job description ATTENTION: Associate Director of Admissions, Admissions Department Reports To: Director of Admissions UW-Superior is committed to making excellence inclusive in every aspect of the institution. We strive to offer quality programs in an environment of trust and cooperation that centers on the worth of all individuals. The University is seeking candidates who will contribute to our mission.
POSITION: Admissions Associate Director, AE232, 100%, Academic Staff, Renewable 12-month appointment, one vacancy
POSITION SUMMARY: Assists in admissions policy development and enhancing and implementing the campus-wide strategic marketing and recruitment plan. Directs application processing and supervises professional staff in support of achieving institutional, enrollment-related strategic goals.
Oversees undergraduate recruitment initiatives and recruitment operations related to application review, recruitment and outreach, as well as serve as a back-up for campus visit and event management. Serves as the primary liaison for the admissions Customer Relationship Management (CRM), with the assistance of the Director of Admissions. This position will also be responsible for its own recruitment territory (recruitment travel will be minimal).
UW-STANDARD JOB DESCRIPTION DUTIES: Assists in the development and implementation of operating policies and procedures. Serves as a unit liaison to internal and external stakeholder groups to foster partnership efforts regarding recruitment and enrollment. Assists in the development of strategic planning initiatives, as well as admissions and enrollment objectives, to ensure appropriate use of financial, administrative, and staffing resources, and alignment with the strategic plan. Evaluates admissions policy and procedure effectiveness and provides recommendations for improvement. Ensures data integrity and technology integration in the recruitment and application review process. Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees. ADDITIONAL DUTIES SPECIFIC TO POSITION: Serve as the primary liaison for the admissions CRM including managing ticketing system, system updates, project management, on-going training, assignment delegation, managing the SIS integration, along with other duties as CRM Administrator. Oversee department travel including approval of recruitment events and management of large-scale recruitment initiatives including National College Fair. Serve as the secondary reviewer for all application files including denials and bridge admits; host phone or in-person interviews with potential admissions candidates alongside the primary counselor. Oversee scholarship review process in conjunction with the Executive Director of Admissions. Contributes to the achievement of university enrollment and recruitment goals and objectives by representing the University of Wisconsin-Superior at college fairs, community colleges, and other applicable events. Advise prospective online freshmen and transfer students of admission requirements, academic programs, financial aid and scholarships, and information pertaining to academic advising. Respond to and initiate contact with prospective students both in-person and through various outreach methods including phone, text, email, and virtual avenues. Work closely with the Registrar's Office, Office of Academic Advising, and Office of Financial Aid through various efforts related to recruitment and retention. Other Duties: Complete required trainings and professional development as assigned. Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of recruitment and admissions practices Knowledge and understanding of higher education and the value of a public liberal arts education Skills in strong cross-cultural interpersonal and writing skills, including public speaking skills and the ability to represent the University of Wisconsin-Superior in a positive way to diverse populations Ability to work effectively with transfer partners and prospective students Ability to manage a variety of tasks and organize a variety of on and off-campus events Strong organizational, project management, analytical and critical thinking skills Ability to exhibit a high level of initiative and motivation Ability to travel, load and transport admission materials, displays and other equipment Ability to work and be productive in a team environment Ability to work evening and weekend hours Ability to represent the admissions office positively through a strong, student-centered ethic Ability to lead and manage a team REQUIRED QUALIFICATIONS INCLUDE: Bachelor's degree from an accredited institution Three years of full-time experience working in college admissions Experience with Student Information Systems (SIS) and Customer Relations Management (CRM) System Valid driver's license This position is currently ineligible for H1-B sponsorship. A qualification for this position includes independent eligibility to work within the United States upon hire date.
DESIRABLE QUALIFICATIONS INCLUDE: Master's degree from an accredited institution Familiarity with the Universities of Wisconsin System Previous management experience SALARY & BENEFITS: Salary range for this position is: $64,000 - $70,000 annually. Specific benefit information can be found here. A snapshot of benefits offered for this position include:
Paid Time Off: *Hours are pro-rated based on appointment percentage for less than 100%-time employees.
176 hours of Vacation 36 hours of Personal 96 hours of Sick Leave 9 legal holidays State Group Health Insurance Plans: Health Plan, High Deductible, or Access Plans available Flexible Spending or Health Savings Accounts Access to Additional Insurance: Dental Vision Life Income Continuation Retirement Plans Through Wisconsin Retirement System: 6.90% contribution with employer match Vested at 5 years (must meet eligibility requirements) Other Benefits - Employee Assistant Program (EAP) - provides free and confidential resources to address personal and work-related concerns for employee and their immediate family members.
On-site wellness resources and opportunities through the Pruitt Center for Mindfulness and Well-Being, Marcovich Wellness Center, and Department of Equity, Diversity and Inclusion.
STARTING DATE: July 15, 2024 (start date is flexible).
ADDITIONAL INFORMATION: For additional information about UW-Superior, visit
For additional information about this position, contact Kelsey Larson at
APPLICATION PROCESS: Review of all complete applications will commence at 4:30pm on June 3, 2024 and will continue until the position is filled. Once an application is received, your user profile information remains in UW-Superior's Talent Management System for future submissions.
To Apply:
1. Visit UW-Careers at
a. Internal applicants: select the internal applicant link. Registration for account not required.
b. External applicants: select the external applicant link and register for an account.
2. In the Search Jobs box enter the job number #24-87: Admissions Associate Director - Admissions and hit Enter.
3. Click on the Position title.
4. Click on the Apply for Job button.
At any time, you may select the Save as Draft button to save your current progress. Once you've Submitted your application, the ability to change submitted materials will not exist. Internal Applicants:
1. Sign in using your login and password.
2. Complete steps one through ten where you can upload the following required documents:
a. Cover Letter
b. Resume
c. Names and contact information for only three (3) professional references
d. Unofficial transcripts of all degrees earned.
External Applicants:
1. Click on the Register Now link to create your username and password.
2. Complete steps one through ten where you can upload the following required documents:
a. Cover Letter
b. Resume
c. Names and contact information for only three (3) professional references
d. Unofficial transcripts of all degrees earned.
All Applicants:
1. To submit your resume, cover letter, etc., you must add the document as an attachment.
2. Click Next and complete the Preferences section - this tab is optional .
3. Click Next to complete the Online Questionnaire - this tab is required .
4. Click Next and if required, provide the contact information for three professional references by clicking the Add Reference link.
5. Click Next and select your preference for the Request for Confidentiality section.
6. Click on Next and complete the next section titled How did you find out about the position?
7. Click Next and complete the Self-Identity sections - this tab is optional. 8. Click Next and review your information.
9. Once all sections are completed and reviewed, click on Submit; your application has been submitted.
Refer to the following links for troubleshooting:
Internal Applicant: External Applicant: Frequently Asked Questions: UW-Superior, A Superior Place: The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of "final candidates" must be revealed upon request. According to the Attorney General, "final candidates" under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).
The University reserves the right to check additional references with notices given to the candidates at the appropriate time in the process.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate based on an arrest or conviction record.
Employment will also require a sexual harassment reference check. The reference check process includes asking the final candidate and most recent supervisor questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.
Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.
For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at for a printed copy.
UW-Superior is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusivity.