Associate, Content Qa

Job Title: Associate, Content QA
Location: REMOTE (West Coast)
Duration: 2 Months

Qualifications: Associate Degree or equivalent work experience.
Minimum 1 year of experience with: Content quality assurance testing, protocols, techniques and governance
Streaming apps on digital platforms and consumer products

Working knowledge of: Content management system (CMS) publishing workflows
Multi-language asset content delivery and QA
Research and consulting on publishing procedures, administration protocols, and industry trends

Familiarity with: Database management and API delivery specifications & workflows
Project management methodologies such as Agile, Scrum and collaboration products such as JIRA, Confluence and Airtable

Ability to work remotely while based out of Universal City, Los Angeles, CA

Responsibilities: Support content quality control and assurance efforts, prioritizing and addressing high-profile, high-volume requests under tight deadlines
Perform validation and content presence checks across a multitude of device platforms, including: mobile tablets (Amazon Fire, iPad), mobile devices (iOS, Android), streaming devices (Fire TV, Roku) game consoles (PlayStation/Xbox), smart TVs (Samsung, LG, Vizio), cable provider STBs (Cox, Xfinity)
Maintain quality assurance guidelines and control protocols; working with technology, product, and customer service teams to analyze, regulate, and continuously improve the on-platform user experience
Track and update QA fulfillment progress through our databases
Collaborate with internal stakeholders and external vendors to streamline quality control communication channels, workflows and issue management