Assistant Store Manager- St. Louis Rawlings Experience Location St. Louis, MO : Title: Assistant Store Manager (2) Department: Marketing - Omnichannel Reports To: Store Manager Location: St. Louis MO- Westport Plaza Status: Salaried Supervises: Sales Associates Store Operating Hours: Sunday 10:00AM-6:00PM, Monday-Thursday 10:00AM-8:00PM, Friday/Saturday- 10:00AM-9:00PM At Rawlings our mission is to leverage our brand uniqueness with the unique talents and passions of our employees to inspire players, coaches, and parents to wear The Mark of a Pro! If you have a passion for baseball and softball, if want to help young athletes achieve their dreams by using what the Pros wear, we invite you to join our team. General Overview: The Assistant Store Manager will be responsible for co-leading the opening of the all-new Rawlings Experience in St. Louis, MO and setting the process to ensure an outstanding customer and Rawlings Sales Associate experience. The person in this role, will identify potential operational, associate and customer issues to initiate associate and customer centric solutions. Lastly, he/she will be held accountable for ensuring day-to-day guidelines are followed within the store, including safety, customer service, loss prevention and cash handling policies and procedures.
Essential Duties & Responsibilities: Leads associates to provide exceptional customer service. Motivates and inspires associates to greater performance, exceeding sales, margin, and customer service goals. Empowers and Engages associates to challenge current performance and initiate continual improvement. Self-Development - Utilizes Rawlings Learning Platform and associates to become a product expert and visionary leader. Develop and Coach - Mentors associates to become product specialists, sales experts, and future leaders. Drives results through people development. Ensures merchandising presentation excellence that upholds Rawlings standards. Participates in the recruiting, interviewing and hiring for hourly associates. Celebrates associate successes - Coaches coworkers for continual improvement. Issues appropriate counseling and corrective action to those associates who fail to meet our performance standards. Ensures compliance to all guidelines involved with safety, loss prevention and cash handling procedures. Knowledge, Skills, Abilities, Experience and Education Required: High School diploma required; Bachelor 's degree preferred. Minimum of 3 years of retail leadership experience required. Sporting Goods experience strongly preferred. Exceptional interpersonal/communication skills Passion for leading and developing others. Possesses the drive to exceed expectations. Initiative to seek out business and people growth opportunities. Strong analytical skills Proficient with Microsoft Office- Excel, Word, and Outlook Flexible availability, including weekends, nights and holidays Working Conditions: General retail store environment. 2 levels, stairs and elevator.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms. The employee is required to stand and walk. The employee will occasionally lift, push and/or move objects weighing 30-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone.
This does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this .
