Job summary
stayAPT is a new hotel concept that merges the great benefits of apartment living and hotel flexibility into one fantastic living environment opening in Clarksville Indiana at Veteran's Parkway in March 2024.stayAPT offers our guests the benefits of a furnished suite with a flexible length of stay and no lease obligations of a hotel.No direct hotel experience is required for this position.
Job seniority: entry level
Responsibilities
• Lead our full team EXCL Morning Room Preparation process each morning (a physical and energetic time of group effort to set the day's housekeeping goals up for success). Our managers are an integral part of the quality of each room cleaned each day.• Participate in a daily and direct hands-on way, leading the operations of the housekeeping team while managing the front desk needs of our guests and the maintenance needs of the hotel.• Lead our sales efforts by building a culture of extraordinary customer service.• Facilitate sales lead management processes within the hotel.• Ensure a super clean room by inspections and training.• Ensure that all safety and security processes are executed to keep our employees, guests, and building safe and secure.• Manage vendor relationships.• Manage the daily, weekly, and monthly duties for the hotel's online Property Management, Rate Management, Accounting, Human Resources, and Sales Software systems.• Manage schedule, and review and approve the hotel payroll.• Drive superior guest satisfaction and manage online reviews and feedback.• Inspect rooms according to quality standards for cleanliness and proper preventative maintenance.• Ensure all team members are trained to act competently in the event of an emergency or accident at the hotel.• Ensure a viable key control program is in place in all hotel departments.• Ensure team members follow appropriate cash control procedures.• Ensure the security needs of the property and guests are met.• Conduct regular team and sales meetings seeking feedback and providing motivation with solutions.• Respond to requests from the COO and Regional Manager and Weekly conference calls and monthly site visits from owners and management company representatives.
Requirements
• Willingness to learn.• Good with the people who are our guests and working on our team.• Strong work ethic and integrity.• Basic computer skills.• References.• Background Check.• Drug Testing (THC exempt).
Key Skills Needed
• Good communication skills• Leadership skills• Sales skills• Organizational skills• Attention to detail
Benefits
• Generous Paid Time Off• Medical Benefits• Monthly Performance Bonuses
