Salary 34,000 - 35,000 USD per year Requirements: - Experience Needed:
Minimum 1-3 years of high-volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred.
High School diploma or equivalent required.
Proven record of accomplishment of effectively managing COGS and labor.
Strong knowledge and application of safe food handling practices.
Must be ServSafe® certifiable
Skills/Competencies Needed:
Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
Management skills - excellent record of accomplishment of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team and set a positive and upbeat store environment.
Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
Must be able to actively work to achieve and exceed set goals for the business.
Technical - proficiency with computers and with Point of Sale systems.
Flexibility and adaptability - willingness to follow directions and a commitment to meet DQ standards in all you do.
Integrity - does the right thing even when no one is looking, honest, earns the trust of others.
Responsibilities: - Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
Work in and out of different temperature ranges.
Stand for long periods of time.
Lift up to 50 pounds.
Work around nuts and other allergens.
Perform other duties and responsibilities as requested by the GM.
Technologies: - Marketing
- React
- Security
More:
We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The assistant manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work.
Benefits:
Competitive Pay:
Full Time Assistant General Manager once fully trained can earn up to $16.00/Hr. + $1.00/Hr Attendance Bonus
401K with Employer 4% Match (Full Time)
Health, Dental, Vision, and Life Insurance (Full Time)
Free Meals Program
Incentive Point Based System
Opportunities for Career Advancement
Professional Training in Customer Service, Food Service, and Leadership
Flexible Scheduling
Fun and Engaging Work Environment
Function:
Operations:
Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service, and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.
Training:
Ensure that shift leads, and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
Business Planning:
Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator.
Fan Service:
Ensure that Fan service in all areas meets or exceeds company standards.
Team Member Leadership:
Accomplish store objectives by assisting the GM with hiring, training, coaching, and developing shift leads and crew members to build a highly skilled and productive team.
Health and Safety Standards:
Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices.
Store Marketing:
Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That's why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It's what sets DQ® restaurants apart and is what is helping us reach our vision of being the world's favorite quick-service restaurant
Pay: Up to $17 / hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Referral program
Employee discount
Paid training
Job Type: fulltime
Schedule:
10 hour shift
12 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
Education: No education required
Work location: On-site
