Job SummaryUnder the Supervision of the Basic Needs Director, the Assistant Director, Program Services and Outreach will lead the creation, development, and implementation of campus outreach programming and services, as well as partnership programming and services for the Basic Needs department. The incumbent will work with the Director and staff to primarily coordinate outreach efforts to serve students and connect students to resources. This position provides hands-on experience working with students and campus departments, as well as oversight of the grants (e.g. CalFresh, etc.). Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.ACPA's 2024 Most Promising Places to Work in Student Affairs.Key ResponsibilitiesProgramming and Services- Lead outreach and engagement efforts for Basic Needs by creating and implementing programming specific to the needs and concerns of Basic Needs students.Develop and facilitate workshops and training to educate various CSULB departments regarding the laws, policies, and etiquette for various Basic Needs programs (e.g., BeachBites app, Roommate Board, and other programs/resources as assigned).Oversight of Grants- Organize, execute, and assess grant related activities including but not limited to outreach, programming, and budgeting (e.g., CalFresh).Knowledge Skills and AbilitiesExcellent communication skills both written and orally using grammatically correct English effectively on a one-to-one basis, over the telephone, or in a group setting to obtain information. Ability to speak, lead, and professionally present in public. Experience giving presentations in a variety of frameworks and content areas. Ability to exercise sound time management skills and control of projects and work pro-actively to mitigate delays, budget problems and any additional complication that may jeopardize programming and/or events. Ability to be collaborative and build community to foster an inclusive environment. Ability to maintain equanimity during emergencies and resistance from clients including the ability to mediate conflict effectively. Can contribute to the development of a strong sense of community and positive campus climate. Can manage and mediate conflict effectively. Well-versed in student development theory, leadership development, etc. Committed to and has a thorough understanding of issues of diversity, inclusion, and social justice in higher education. Demonstrates proficiency in using technology, including social media, as part of planning and promoting programs. Strong interpersonal skills to establish and maintain cooperative working relationships and communicate clearly and effectively with students, staff, faculty, peers, administrators, campus and University personnel, clients, state officials, vendors, professionals, management, etc.Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to consistently report to work on time prepared to perform the duties of the position. Knowledge of higher education services and high impact practices. Strong writing skills to produce reports and synthesize large amounts of information. Ability to manage, organize and demonstrate command of a complex and continuously changing array of information, dates, places and people in a systematic way in order to optimize efficiency and minimize duplication of effort in the process of completing projects. Skill in analyzing information, problems, situations procedures etc. to define the problem, identify relevant issues, and generate reasonable and appropriate alternatives or solutions. Proficiency in using PC computers utilizing programs such as Microsoft Office Suite (e.g., PowerPoint, Outlook, Word, etc.). Ability to consistently report to work on time prepared to perform the duties of the position. Ability to drive to various on and off campus sites to conduct training, make presentations, and conduct programmatic activities. Ability to lift, move, and transport equipment or supplies weighing ~25 lbs. to event and programming locations, workstations, and offices throughout Campus and Off Campus. Serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Promptly reports allegations of Clery qualifying crimes that occur within a campus' Clery geography.Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."Education and ExperienceEquivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields required and four years of professional experience in one of the student services program areas required.Occasional evening and weekend work required.Preferred Qualifications:Four years of professional experience in one of the student affairs program areas preferred.Physical SummaryMedium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.Licenses / CertificatesCA Driver's License preferred.DepartmentBasic NeedsClassificationStudent Service Professional IVCompensationSalary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.CSU Classification Salary Range:The CSU Classification Salary Range for this position is $5,732- $8,176 per month.BenefitsExcellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.Time Base1.0 time-base, 40 hours per week.Duration of AppointmentThis is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.Application ProceduresClick Apply Now to complete the CSULB Online Employment Application.PLEASE FILL OUT THE APPLICATION COMPLETELY.It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional InformationThe person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.Equal Employment StatementCalifornia State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.AccommodationsWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact ****** .Out of State Employment PolicyCalifornia State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.As of January 1, 2022 theCSU Out-of-State Employment Policyprohibits the hiring of employees to perform CSU-related work outside the state of California.
