Assistant Director of Graduate Admissions Who we are: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 10,000 students from across the globe. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.
Reporting to the Executive Director for Domestic Graduate Admissions, the position will be responsible for activities consistent with the range of duties involved in all stages of the admissions and recruitment process. Serve as an active member of the admissions team, contributing to the development and implementation of strategies to achieve the university's enrollment goals.
You are: Tirelessly committed to enrolling and retaining a diverse student body Customer-oriented and able to provide the best experience to all prospective students You will: Serve as a first point of contact to prospective students communicating the university's mission, academic and co-curricular programs, extra-curricular activities and other relevant information throughout the recruitment process. Advise prospective students on all aspects of the application process throughout the admissions cycle Participate in on-campus/off-campus recruitment activities including open house, graduate fairs, university visits, etc. and provide prospective students with information about the program offerings; be an active participant in executing the domestic recruitment plan and ensuring goals are met Ensure prompt communication with prospective students and new students via email, social media, CRM and phone Create and maintain a group of current students from each college that assist in the recruitment process and yield campaigns; including responding to questions from new and prospective students in social media outlets As a member of the recruitment team, support with lead categorization and lead nurturing campaigns; ensure marketing collateral is up to date and ready for all recruitment events Monitor the success of recruitment activities and advise of any mid-cycle changes needed in order to meet targets for the recruitment cycle Support the enrollment communications team in creating effective social media campaigns and ad campaigns Work with the operations team to ensure that candidates for scholarships and fellowships are notified via email and phone within 48 hours of issuance Use the CRM efficiently to closely monitor yield as indicated in targets set forth for the department You need: A Bachelor's degree required plus two to four years of experience in higher education preferred – equivalent experience may be considered in lieu of a degree A valid Driver's License and ability to travel on behalf of the University Strong interpersonal and communication skills with the ability to work as a member of a team and adhere to deadlines A commitment to enhancing the internal and external customer experience Experience working in higher education environment is preferred Proficiency with the Microsoft suite of products including, but not limited to, Word, Excel, Outlook and Teams The ability to work in a collaborative manner with peers and colleagues is necessary The ability to maintain strict confidentiality and to protect sensitive and private information Willingness to work non-traditional hours, including early morning, evening and weekends What's In It for You: Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs. Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities Employee Discounts on products, services and educational opportunities Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year's); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable *The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEP OPT authorization cannot be considered for employment.
About University of New Haven
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II's highly competitive Northeast-10 Conference.
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