Assistant Customer Service Technician

Job summary
Assistant Customer Service Technician roleThrive in a high-paced settingAddress customer queries and manage records
Job seniority: entry level
Responsibilities
• Provide satisfactory and quality customer service• Obtain customer information and product details• Answer customer inquiries and resolve complaints• Record customer interactions and transactions
Requirements
• High School diploma or GED• 2+ years of Customer Service experience• Preferred: Associates or college degree• Positive and professional work ethic• Knowledge of general office etiquette and skills• Excellent communication and interpersonal skills• Detail-oriented, organized, and able to work in a fast-paced environment• Ability to be forward thinking, multitask, and troubleshoot