The RoleThe Asset Protection Specialist is the gatekeeper for our retail stores. We’re looking for someone who is just as passionate as we are about keeping all employees, patients and/or customers, and visitors safe. In this role, you will be responsible for the security of all our assets and property in the dispensary as well as the regulation of access to our premises.ResponsibilitiesProtect individuals, property, and proprietary information from harm or misappropriationProtect property from theft, embezzlement, sabotage, trespassing, fire, and accidentsObserve and report any unlawful activityControl access to premisesInvestigate and take the appropriate lawful actions on accidents, incidents, trespassing, suspicious activity, safety, and fireNeutralize situations calmly with tact and common senseWatch for safety and fire hazards and other related situationsEnforce policies and procedures of the companyAid customers, employees, visitors, or the public as necessaryPerform requests by the customers within scope of security duties or within reasonTrain new security hires, and inform other staff of security procedures and policiesQualificationsCriminal Justice Degree, or relevant experience preferredMeet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs Must have reliable, responsible, and dependable attendance Must be 21 years or older Must pass all required background checks including state-specific cannabis employment requirements Possess a valid driver’s license or state ID. Must be and remain compliant with all legal or company regulations for working in the industry. Additional RequirementsMust have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday):Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete asset protection duties timely Converse and communicate with individuals and groups of people directly Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries Move and place products and materials weighing up to 30 pounds independently Position self to move products and materials, as required SkillsTraining in firefighting, first aid or lifesaving drills Military, law enforcement, or security background a plus Consistent demonstration of excellent customer service skills Ability to establish and maintain effective working relationships with all employees Ability to listen well and effectively communicate, both verbally and in writing, with various audiences Previous experience with POS systems Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures Be able to follow instructions as directed and incorporate constructive criticism from managers Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.Working ConditionsPatient and/or customer-facing environment Ability to work outdoors in?varying and sometimes adverse weather conditions Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
