Arts & Crafts Complex Manager

Arts & Crafts Complex Manager Location Kirtland AFB, NM : Duties This position is responsible for overseeing Arts & Crafts, Auto Hobby, and Information, Tickets & Tour (ITT) operations. Arts & Crafts program consists of engraving, framing, ceramics, and other arts & crafts related programs. Auto Hobby provides self-help options for customers along with car care services. ITT provides resale tickets for customer purchase.
Monitors personnel or contract staff to ensure that customer demands are being met in a cost-effective manner. Supervises personnel, verifies daily clean up, and safety inspections are performed. Conducts periodic surprise safety inspections and makes sure all safety equipment is available to all using Arts & Crafts shops and/or programs. Inspects for cleanliness and safety requirements on a periodic basis. Supervises employees and makes sure custom orders are being processed in a timely manner. Monitors shops for safety and cleanliness. Provides classes and self-directed activities. Publicizes classes and monitors all instructors contracted or direct staff. Ensures classroom space and supplies are available to effectively conduct classes. Monitors proper hazardous materials/waste collection, storage, and disposal. Attends base training and meetings pertaining to the latest updates on waste management and disposal. Pre-inspects facilities for compliance on a regular basis. Operates resale activities. Maintains the appropriate cost of goods on all resale items. Determines dead stock and takes appropriate action to rid the resale activity of "old" items. Surveys industry and customer base to determine needs and current trends are being well merchandised to effectively make a profit in the resale activity. Provides demonstrations of new materials and conducts classes to promote sales. Develops strategic and financial plans following Air Force guidance. Directs or performs special studies and analysis designed to resolve operational problems. Coordinates with base agencies; i.e., safety, civil engineers, and environment to resolve problems and program safety. Maintains a regular schedule of preventative maintenance and replacement of equipment and supplies. Develops/executes procedures to regularly evaluate program effectiveness and risk management. Ensures personnel are trained and able to promote safety to all customers and patrons using hazardous equipment. Does periodic safety checks of equipment, employees, and patrons. Ensures employees are acculturated to the Air Force base, unit, and activity mission. Provides employee training. Monitors personnel to ensure customer demands are met in a cost-effective manner. Assess resource requirements and determine staffing needs. Manages personnel in appropriate areas. Writes and evaluates personnel, position guides and descriptions. Develops operating goals in accordance with AF guidance which includes marketing and program plans on an annual basis. Uses survey data to obtain optimum programming and goals for each sector of the activity. Uses customer feedback and comment cards to develop annual surveys. Performs, evaluates, and interprets market analysis. Evaluates results of operations and takes corrective action. Seeks assistance from outside agencies when required to correct issues. Provides feedback to supervisors, employees, flight chiefs, and commander. Provides quality customer service. Positively interacts with all customers. Resolves customer complaints and problems, and informs flight chief of any major problems or concerns. Works with Resource Management Flight Chief to ensure resource protection and internal controls are monitored. Performs regular surprise cash counts and inventory audits as required. Ensures sufficient resources are available to meet requirements. Works directly for the Community Services Flight Chief. If interested in applying for this position you may preview the online application: Requirements Conditions of Employment This position requires the incumbent to complete a Tier 1 (T1) background investigation with favorable results. This position requires the incumbent to have a valid, current state driver's license, or the ability to obtain and maintain a valid state driver's license. This is a drug testing designated position. The incumbent is subject to random testing for drug use. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/10/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience ; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience that demonstrates the ability to apply principles, methods, and techniques of planning recreational activities and an understanding of the interests of individuals or groups. Specialized: Planning, organizing, coordinating, supervising, instructing or evaluating community, outdoor, institutional, or other skills development programs. Experience demonstrating ability to serve in a leadership role to promote programs and activities of local, regional, and/or national recreational organizations. AND Education: Undergraduate or graduate major study of general recreation, or one of the appropriate fields of arts and crafts or at least 1 year experience equivalent to at least the GS-07/NF-III level. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information Information on COVID-19 vaccination requirements may be found at: Individual must fully meet qualification/eligibility/background requirements for this position. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Benefits
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How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Benefits
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License AF 2545 Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 11/10/2023 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit:
Agency contact information Kirtland NAF HR Office Email Address Kirtland Community Services Flight 377 FSS/FSMH, 1551 1st Street, Bldg 20350 Kirtland AFB, NM ******** US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License AF 2545 Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. Help This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency Please see the "Who May Apply" section under the Qualifications section.