Job summary
Uniformed position at all times.Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
Job seniority: mid-to-senior level
Responsibilities
• Conducts frequent security patrols of the facilities and grounds as assigned.• Identifies and reports trends related to security issues. Recommends actions.• Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).• Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.• Responds to the collection, inventory and return of lost and found items, patient valuables, medication and personal property according to policy.• Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.• Controls and enforces facility parking through the use of patrols, violation warning citations, towing, booting and explanation of rules as applicable.• Assists clinical/non-clinical Associates with combative patients or visitors.• Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc) during the performance of security rounds.• Performs other duties as assigned.
Requirements
• High school diploma or its equivalent required.• Must have the ability to interact appropriately with all staff, patients and visitors, especially under difficult circumstances.• Must be mentally alert at all times.• Must have excellent written and verbal communication skills.• Must be able to make immediate decisions with regard to laws, policies and procedures.• Must have/ maintain valid motor vehicle license.• Demonstrated competence with hand gun, hand cuffs, baton, non-crisis intervention certification and two-way radios.• Frequent exposure to aggressive behavior and emotionally charged situations.• Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.• Frequent exposure to heat and cold from external weather conditions.• Long periods of walking, standing, stooping, and lifting.• Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.• Must be able to handle multiple tasks and prioritize.• Must be able to handle personal stress and possible violence.• Prefer minimum two (2) years of armed security experience (may substituted by Honorable Military Service).• Law enforcement experience preferred.• Previous healthcare security experience preferred.• Level 3 Certification (Texas).• For positions in the state of Texas, an active level three security officer commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB) is required.• New hires in Texas who have completed the security commission course with (TDPSPSB) must obtain their security commission prior to date of hire and; 1) the officer's commission card is active 2) the officer's commission card is in the possession of the security officer 3) the CHRISTUS Vice President of Security has issued a letter of authorization to carry an assigned CHRISTUS Health Security weapon while on duty to the officer.• New hires in New Mexico who have completed the New Mexico Private Investigations Advisory Board level three training requirements must be eligible to process and obtain their security commission prior to date of hire and; 1) the officer's commission card is active 2) the officer's commission card is in the possession of the security officer 3) the CHRISTUS Vice President of Security has issued a letter of authorization to carry an assigned CHRISTUS Health Security weapon while on duty to the officer.• New hires in Louisiana may not wear their weapon on duty until they have completed 40 hours of training and the CHRISTUS Vice President of Security has issued a letter of authorization to carry a CHRISTUS Health Security assigned weapon while on duty to the officer.• Verbal De-escalation training must be completed within 60 days of hire.• Must obtain Basic Life Support (BLS) within 60 days of hire from the American Heart Association.• Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued.• IAHSS Basic Security Certification must be completed within one year of full time employment.• Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist.• Will be required to take random drug test screening.• Valid Drivers' license• The following FEMA Emergency Management Institute Courses must be completed (online or in seat):• IS – 100.c• IS – 200.b• IS – 230.d
Key Skills Needed
• Excellent written and verbal communication skills• Ability to interact appropriately with all staff, patients, and visitors• Mental alertness• Ability to make immediate decisions with regard to laws, policies, and procedures• Valid motor vehicle license• Competence with hand gun, hand cuffs, baton, non-crisis intervention certification and two-way radios• Ability to handle multiple tasks and prioritize• Ability to handle personal stress and possible violence• Level 3 Certification (Texas)• Verbal De-escalation training• Basic Life Support (BLS) certification• Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training• IAHSS Basic Security Certification
