The Area Director of Operations is responsible for the overseeing the operations of assigned Aveanna locations. Manage assigned locations day-to-day operating activities to include driving the growth of the business, nurse recruiting and retention, clinical and regulatory oversight, and delivery of care and customer satisfaction. This position is responsible for managing budgeted expenses and cash collections to deliver appropriate financial results. Assists the Area Vice President of Operations in carrying out Aveanna's Mission and Five C's Business Plan within the established Area of responsibility.
Essential Job Functions
Responsible for creating, developing and maintaining effective and efficient operational processes and systems that are aligned with Company's business objectives.
Provides overall leadership to Executive Director and location teams
Create an environment focused on continuous improvement.
Partner with the Area Vice President of Operations to manage the operations to include all clinical, financial, growth, risk & compliance initiatives.
Contribute to creating a multi-year service and solution strategy.
Present ongoing assessment of market trends and competitive landscape in support of the strategy; and provides oversight of service delivery execution.
Assist with developing, attracting and retaining a high-performing workforce.
Identify process improvement opportunities.
Responsible and accountable for the financial management of assigned locations, to include cash collections and accounts receivable management.
Collaborate with Executive Directors to ensure continued branch growth by expanding new and existing client base.
Provide the most appropriate quality patient care by ensuring patient care goals and standards of care are met.
Provides overall leadership to Executive Directors and location teams to promote teamwork and to ensure objectives are accomplished with measurable results. Provides direction and constructive feedback.
Assist with development and execution of location budget and annual business plan.
Ensures that all programs, policies, procedures and practices are in alignment with all local, state and federal guidelines.
Requirements
Bachelor's degree or equivalent
Experience in pediatric or adult homecare services or similar multi-site healthcare services business preferred
Professional health related credential or license within the state of practice.
Valid Driver's License and Acceptable MVR
Five years of experience in proven leadership role, related health care management or home care management experience
Receptive to frequent travel within assigned area. Strong computer skills and knowledge of basic software (Word, Excel, Outlook)
Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all times
Ability to comfortably work in homes of families with limited resources
Quick-thinking and astute decision making skills
Attention to detail
Time Management
Effective problem-solving and conflict resolution
Excellent organization and communication skills
Ability to remain calm and professional in stressful situations
Strong commitment to clinical excellence
Leadership skills
Ability to train and supervise staff
Physical Requirements
Must be able to speak, write, read and understand English
Must be able to travel
Must be able to lift 50 pounds
Prolonged walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Environment
Performs duties in an office environment during agency operating hours
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
