Appointment Coordinator

It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.If you are interested in joining the BEST team, please apply today!SUMMARYSchedule service appointments for customers to bring in their vehicle in for needed maintenance.ESSENTIAL DUTIESAnswer inbound calls to schedule service appointmentsConfidently recommend/promote servicesOutbound customer satisfaction callsRespond to customer email & chatsConfirm appointments and reschedule missed appointmentsFollow up with customers who are overdue for serviceContact customers regarding marketing initiativesLog customer information and purify database.Make outbound calls to internet leads for sales departmentFollow up with customers who have visited the dealershipBenefitsMedicalDentalVisionGroup Life Insurance (company paid)Supplemental Life InsuranceShort-Term DisabilityLong-Term DisabilityAccident insurance401(k)Vacation and PTO