Assist in the implementation of hospital clinical application projects and will report to the Clinical Application Manager. Ensures consistent and accurate administration of IT Application day to day operations. Provides enhancements and maintains current applications to meet the needs of clinicians in providing quality and cost effective care. Education: Require Bachelor's degree from an accredited college or university in clinical area or equivalent in clinical field, informatics, or healthcare. License/certification in clinical field of expertise a plus. Entry level for Master's preparation in related field with certification in clinical field of competency preferred. May consider experience in lieu of degree.
Experience: Entry level analyst with demonstrated competencies in the area of expertise the position will be supporting (i.e., pharmacy, lab, cardiology, radiology, emergency services, respiratory therapy, and physician offices). Must have the ability to be both a subject matter expert and technical systems expert who offers an array of cross-functional systems knowledge and support skills for applications used by multiple Huntsville Hospital customer groups.
Additional skills/abilities: Customer Service: Excellent verbal and written communication skills. In-depth knowledge of software and current technologies Can deliver output in less time without losing efficiency Troubleshooting Highly skilled in customer service Ability to motivate peers in stressful environments Ability and willingness to provide on call support 24/7. Demonstrates on a routine basis ownership, mentoring, and excellence in customer support and enhancement of customer relations. Adheres to customer/organizational privacy and security. Protects customer's rights. Needs minimal amount of supervision. Treats others with respect at all times. Technical: Knowledge of computer applications/systems utilization as customer. Knowledge in base programming of applications and/or systems support in area of responsibility. Ability to maintain application software/system functionality. Expertise in process analysis as it relates to application/system functionality and customer needs. Expertise in problem analysis, responsiveness, and resolution to meet customer needs. Knowledge regarding additional applications, languages, and alternative programming to enhance information technology support of customers. Expertise, mentoring, and leadership in documentation of programming, application/systems work. Demonstrated global knowledge of information technology within your area of expertise and demonstrated knowledge of systems architecture, practices, and trends. Knowledge of current standards, legislation, practices, delivery systems, documentation methods and trends in medicine. Technical Languages: Must have experience or exposure in a professional environment to at least one of these program languages/tools: COBOL, SCOBOL, Style Reports, Blaze Rules, Screen Builder, CCC Form Builder, Visual Form Editor (VFE), TACL, Perl, C, C++, HTML, MS-DOS, SQL, MYSQL, PLSQL, HL7, Billing Format coding, EXCEL, Microsoft Project, VISIO, SNAGIT.
Highlights of our hospitals Huntsville Hospital was recently named . With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities.
Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
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