Full job description Overview Position: SOC Analyst II
Location: Albuquerque, NM
Salary Range: $24-$29 per hour
Clearance: Ability to obtain a DOE Q or L Clearance. US Citizenship is required for clearance (i.e., no dual citizenships).
KeyLogic is seeking a Swing Shift 2:30 pm - 11:00 pm SOC Analyst to support the IT program at a major national laboratory.
Currently, this position is onsite in Albuquerque. The selected candidate must be able to reliably commute or be open to relocating to the Albuquerque area. If offered the position, a government background investigation would be required for a security clearance. Since this position falls under the Department of Energy, the clearance does require exclusive US Citizenship (i.e., no dual citizenship).
The mission of the organization is to develop and maintain a big picture, end-to-end view of operational IT services. IT Service Management tools are blended with best-practice ITIL processes to lead improvements in IT Service Management. The portfolio includes automated discovery, performance and availability monitoring, enterprise and mission testing, a central tool suite with a service asset repository that supports all ITSM processes, including mature service catalog, request fulfillment, incident management, knowledge management, problem management, change management, service asset and configuration management, enterprise logging, and event management practices.
The SOC Analyst Monitoring team is staffed to provide performance and availability monitoring and notification on a 24x7x365 basis.
System Analyst position provides for the monitoring and notification for servers, network, databases and applications.
Responsibilities Provide event, warning, alert, and alarm processing and management. Detect events collected by the Enterprise Management System across the client site computing environments including all corporate networks and corporate telephone. Monitor batch processing job flows on two corporate networks and monitor that requested batch completion times are met, escalate when required. Provide prompt and accurate response to error notifications (Alerts) Administer and support on-premises APC (Access Point Controllers) – Cyber's Azure Stack private cloud platform that department M&O's which includes patching, configuration, service and incident fulfillment, and capacity management. Maintains the integrity of servers and systems to meet established requirements for service levels, disaster recovery, and business. Provide IT project and service management support & space coordinator space/facilities management. Perform hourly walk throughs of the Data Center. Qualifications High School Diploma and 3 years of experience related to the position. U.S. Citizenship is required to obtain and maintain a U.S. Department. of Energy Q security clearance. Strong verbal and written communication skills Proficient with MS Office Strong analytical skills Strong organizational skills Desired Skills: Networking experience with CISCO, Brocade, Juniper Experience with BMC Truesight ITIL Certification Active DOE "L" or "Q" clearance About KeyLogic: Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service.
KeyLogic employs over 600 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service—always staying one step ahead—benefiting our customers, and ultimately helping build a better world.
We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class.
All qualified applicants will receive consideration for employment at KeyLogic without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital; or any other status protected by law. KeyLogic is proud to be an affirmative action and equal opportunity employer.
NOTE: KeyLogic is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis.
Job Code:
2204
