Summary
American Towers Owners Association, a prestigious high-rise condominium, is seeking a dedicated and organized Administrative Assistant to join our team. The ideal candidate will possess strong communication skills, attention to detail, and a customer service-oriented mindset. As the Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our front desk and providing exceptional administrative support to our residential community. Duties Maintain the front desk for residential customer service, greet residents and visitors, and provide assistance as needed. Open, sort, and distribute incoming mail and packages. Answer and direct phone calls and emails in a professional and courteous manner, providing information and assistance as required. Process work orders submitted by residents, ensuring timely and accurate completion and follow-up. Coordinate and process move-in and move-out requests, including scheduling elevator usage and providing necessary documentation to residents and movers. Maintain and manage access control systems, including issuing and tracking key fobs and access cards for residents and staff. Manage the scheduling and reservations for the Community Room, ensuring availability and proper setup for events and meetings. Assist in maintaining security awareness throughout the building, including monitoring surveillance systems and reporting any security concerns to management. Requirements High school diploma or equivalent; additional education or certification in office administration or related field is a plus. Proven experience in a similar administrative or customer service role, preferably within a residential or property management environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management and office equipment. Excellent communication and interpersonal skills, with the ability to interact professionally with residents, vendors, and team members. Strong organizational skills and the ability to prioritize tasks and manage time effectively in a fast-paced environment. Knowledge of access control systems and security protocols is desirable. Nice To Haves
Join our team and become an integral part of a thriving community in the heart of the city. If you are a detail-oriented, customer-focused professional with a passion for administrative support, we encourage you to apply. About Us HOALiving is a network of community association management and service companies.
We believe community associations can and should exceed the expectations of their residents. We work toward this ideal by identifying and meeting the evolving needs of the homeowners, boards, management, developers, builders, municipalities, contractors, and volunteers who are involved with community associations, by being a transparent forum for the collaborative exchange of knowledge and information, and by helping this team learn, excel and achieve. Our vision is reflected in community associations that become better - even preferred - places to call home.
Serving over 200 communities across Utah, and Southern Idaho, HOALiving is the recognized leader among all management firms in community association management - managing condominiums, townhomes, PUD's, office condominiums, and other common-interest communities - and is Utah and Southern Idaho's only portfolio Accredited Association Management Company (AAMC).
