Bob Neuenschwander worked for Avis Rent a Car in Columbia Missouri before opening his first store in Springfield as an Agency Operator. He began with a fleet of 12 vehicles and two years later signed a franchise agreement to become an Avis Licensee. The success of Bob's Rentals is based on consistently providing a quality product, friendly service, and great value that make customers confident that we are their best rental choice.
ARE YOU READY TO SUCCEED? The Airport Manager will be responsible for managing the rental counter operations, including vehicle rentals, optional services, vehicle preparation, and asset protection. The role will also oversee staffing, handle customer complaints, and assist with projections related to transactions, revenue, and fleet while enforcing all company policies and procedures. The Airport Manager will also assist management in the preparation of projections related to transactions, revenue, and fleet. Additionally, the position will have direct responsibilities on implementing and enforcing all company and HR policies and procedures.
We are seeking an individual with excellent organizational skills when completing job responsibilities. If you have a passion to succeed, come grow with Bob's Rentals!
WHY JOIN OUR TEAM? $40,000.00+ Salary based on experience. Monthly Bonus based on station yield. Medical, Dental, Vision, Life, Disability, and Flexible Spending benefits. 401k Retirement Plan. Team-centric work environment. Generous paid time off. Paid Holidays. Employee discount, including discounted prices on the purchase of 2023/2024 cars. Full training to learn the business and enhance professional skills. Advancement opportunities. POSITION REQUIREMENTS Nights and Weekends Required High school diploma or equivalent GED required. A minimum of five years of management experience, preferably in the auto-rental industry or hotel-travel industry. A valid drivers' license and the ability to be covered under the Company's automobile insurance is preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES Directly oversee Supervisors, Lot Operations, and Counter Agents to maintain a safe work environment and ensure duties are fulfilled. Manage recruitment, hiring, training, evaluation, and development of employees, facilitating their professional growth within the company. Enforce employee attendance policies and communicate operational strategies to relevant departments to align with company goals and ensure customer satisfaction. Oversee airport operations, identify areas for improvement, and implement processes to maximize efficiency. Provide necessary training and tools for employees, ensure proper product disclosure, and oversee management report production. Handle daily operational plans, staffing, revenue strategies, and employee conflicts while enforcing company policies. Participate in long-term revenue strategy meetings, manage overtime and contracted help, and track revenue growth. Maintain operational functionality of equipment, supplies, and facilities, set department goals, and provide performance reports. Conduct performance analyses on various tasks including overtime, customer satisfaction scores, and employee turnover. To conclude, we love to treat our employees just as much as our customers and with this role you will quickly become vital to our operations and the company's success! Being a company that goes off a first-name basis, you will quickly become a part of a family who wants to see you succeed, even if this role is a transition to a new journey. Apply today and we hope to catch you on the phone soon. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
