Report to Manager of First Impressions
Department Admissions – Institutional Relations
FLSA Status Hourly, Non-Exempt
Max Hours Per Week 20
JOB PURPOSE To assist the Office of Admissions in recruiting students to Midwestern Baptist Theological Seminary and Spurgeon College. Representatives are the front line of interaction with future students in the admissions process.
ESSENTIAL FUNCTIONS Communicate with prospective students during the recruitment process
Assist with Office of Admissions' administrative tasks including but not limited to answering telephones, printing, and sorting of recruitment materials, preparing and processing mass mailings during the recruitment period
Conduct campus tours for prospective students and their families
Provide communication and customer service to prospective students via phone, text, email, social media, and printed material
Maintain inventory of recruitment materials
Assist with preparation for Admissions' Events
Monitor Admissions' social media presence
Answer basic questions regarding the admissions process, financial aid, and campus life.
KEY VALUES Humble Flexible/Servant-hearted
Willing and happy to do the little things that may have been overlooked
Listen well to other's directives, needs, and desires
Hospitable – make others feel welcome, important, and involved
Be open to correction and change
Hungry Curious to learn and try new things
Complete assignments timely
Look to improve processes and procedure
Smart Enjoy details, organization, and catching little mistakes
Be assertive when working on projects and take pride in finishing the task
Able to put pieces together and solve problems without direction
Relationally aware, able to read people and able to sense when something is "off"
Happy and Hopeful Excited to be part of the vision and mission of Midwestern Seminary and Spurgeon College
Able to serve others with sincere joy
Manage difficult situations and relationships with optimism
People-oriented and cheerful
QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Including,
Christian with high integrity, currently pursuing a relationship with God
Experience working in higher education, in customer service or in sales, preferred
Able to exhibit a basic understanding of the Midwestern Seminary and Spurgeon College missions, degree programs, and
Experienced with Microsoft Office, including but not limited to Word, Outlook, and Excel
Proficient in basic computer skills, navigating the internet and simple software, scanning and printing
Must possess excellent communication skills, both verbal and written
Must exhibit a positive attitude
Desire and willingness to learn
Able to pass background screening, including driving record
Eligible to work in the United States
WORKING CONDITIONS Flexible hours, though typically Monday through Friday
No more than 20 hours per week
Shared office setting
Some outdoor work required during recruiting events and while conducting campus tours
PHYSICIAL REQUIREMENTS Frequently required to sit or stand for periods of time at desk or computer station
Able to walk for extended periods of time. Campus tours can require up to three (3) hours' time
Able to push, pull, lift and/or move up to forty (40) pounds.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.
