Administrative Professional

We're searching for a diligent office assistant to provide administrative support. You'll be responsible for responding to all client questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!Responsibilities:Coordinate any company parties, necessary appointments, or travelProduce progress reports and present to the team on a regular basisFacilitate communication between our customers and team to ensure customer satisfactionOrder office equipment and supplies as neededIncrease productivity by creating record-keeping procedures for customer data filing systemsCall prospective clients, prospective businesses for referral program, and prospective podcasts to be a guestManage CRM Tax DatabaseAssistant to the Tax Department Head and Tax Filing ExpertAssist with bookkeeping for HOA clients as neededQualifications:Navigates computer programs with ease to provide a quick front-desk experience for customersEnjoys talking with customers and can communicate through verbal and written channelsProven track record of completing projects on time in an orderly mannerHigh school diploma or GED required, some college experience preferredPrior experience in office management or our industry is a plusCustomer service and administrative experience is preferredAbout Company:We are collaborative, supportive, and fast-paced. Our goal is to do accurate accounting work and meet deadlines for happy clients. We genuinely care about the success of our clients and take their financials very seriously.Our work environment includes:Lively family atmosphereSafe work environmentCasual work attireVery team & goal orientedShockley Bookkeeping & Tax Services is designed to help small businesses in our local area with accounting, payroll, sales taxes, and individual tax services along with Partnership, S Corporation, C Corporation, and Non-Profit tax filings.Shockley Bookkeeping has been in business for over 15 years. We believe that local small businesses are the backbone of every community. If they succeed, then we all succeed. Accounting is the foundation of the success of every business. We love numbers and accounting is what we do best!