Common Energy is revolutionizing the energy sector. Our platform enables homeowners, renters, and businesses to connect their utility account to new clean energy community solar projects, dramatically lower carbon emissions, and save on their electricity. There is no on-site installation, signing up is free and only takes two minutes. As such, we are a key part of the solution to mitigate global climate change. Common Energy's board and advisors include executives from Facebook, Google, and President Obama's cabinet.
In this role, you will provide support for our world class customer service department by assisting in the day to day operations that improve our potential and current customer experiences.
Responsibilities:
Proofread and update internal and external documents Coordinate office logistics and team activities Perform general administrative duties and record keeping Assist in the assignment of customer related tasks Compile and present various service-related reports Support your colleagues and team to maintain our positive, friendly, and professional culture Maintain our existing high standards for customer service, and suggest improvements to internal processes as needed Contribute to a positive, fun work environment! Requirements Bachelor's Degree in a related field or 2-3 years in relatable administrative roles Strong organizational skills with attention to detail Excellent communication and proofreading skills Proficient with office software: Spreadsheets, Word Processors, Customer Relationship Management Systems Preferred experience with Google Office, Salesforce, and Microsoft Office Ability to manage multiple tasks and prioritize effectively You are passionate about problem solving and the potential to develop innovative solutions that enable quality and scale You have outstanding relationship building skills and the ability to quickly establish trust You are driven, self-motivated, enthusiastic and have a "can do" attitude You want to work for a company with a high impact mission, and on problems that make the world a better place You thrive in a startup environment – you welcome change, and the opportunity to lead a team through ambiguous situations to deliver tangible results You have permanent authorization to work for any employer in the U.S. without sponsorship Benefits Salary $40,00 Equity options Comprehensive medical, dental, vision, and HSA eligible plans Generous paid time off Attractive 401(k) plan Daily In-office lunches Learn and work with the best: Our team includes experts across the energy sector! One mission, one team, no politics.
