Job summary
Performs a variety of general, advanced, and complex clerical duties as needed to expedite the administrative processes and procedures of the Police Department.
Job seniority: mid-to-senior level
Responsibilities
• Perform general receptionist duties; receives and routes telephone calls; greets the public and directs to appropriate personnel; responds to questions and disseminates public information• Digitizes and processes GRAMA requests• Performs police-related customer service to the general public; receives and processes information, subpoenas, summons, orders-to-show-cause, etc., records final disposition as required• Performs confidential administrative clerical functions for the Police leadership team and other supervisory personnel• Operates computer as needed to create, maintain, and retrieve various law enforcement statistics, reports, and information• Enters citation information via 'Spillman' state law enforcement case management system• Maintains accurate, comprehensive records, and updates various reports such as incidents, complaints, offenses, etc.• Records traffic and misdemeanor citations, types vehicle impound notices, traffic accident reports, and in-house incident base reports• Performs various records tracking activities as needed to obtain driver's license information, vehicle registration, Utah Criminal History, NCIC, BCI, out-of-state vehicle registration, driver's license information, NCIC wanted persons, stolen autos, and property checks• Performs computer entry of all non-arrest and non-citation reports submitted by officers, such as thefts, malicious injuries, runaways, impounds, missing persons, harassing phone calls, accidents, etc.
Requirements
• Graduation from high school or equivalent with course background in general office practice and procedures• Three (3) years of progressively responsible experience performing above or related duties• Working knowledge of state criminal codes, traffic laws and penalties associated with related violations; FBI reporting requirements and procedures; current office practices and procedures; grammar, spelling and punctuation; current filing systems related to alphabetical and numeric files; computerized data base management and program applications; administrative procedures; computer software including spreadsheet uses and word processing applications; word processing equipment and applications; interpersonal communication skills; complex telephone systems• Skill in taking and transcribing dictation from handwritten notes or recording equipment• Ability to exercise initiative, and independent judgment and to act resourcefully under varying conditions; maintain strict confidentiality related to sensitive administrative information; operate computer in utilizing various programs to develop financial and statistical records and narrative compositions and reports; communicate effectively verbally and in writing; establish and maintain effective relationships with fellow employees, elected officials and other agencies of the public; establish and maintai• Must be able to type 65wpm• Must possess a valid driver's license
Key Skills Needed
• Working knowledge of state criminal codes, traffic laws, and penalties• Report writing skills• Computer skills (spreadsheet, word processing)• Interpersonal communication skills• Typing speed of 65 wpm
