Administrative Assistant

Department Information The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements. Applications will be considered from residents and non-residents of Colorado.
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates fifteen secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.


We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at:

My Why
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The DYS Western Region office provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. Regional Offices are responsible for: Oversight of the region's client management and parole systems; Liaison and collaboration with juvenile justice and human services local agencies; Representing the Division on local Collaborative Management (HB 04-1451) Projects; Collaboration and coordination with local judicial districts to administer the Colorado Youth Detention Continuum programs (SB 91-94) detention services programs; and, The development of local resources to meet the needs of youth and families as they transition from residential treatment back to their communities. Client management is an overarching case management system for youth who are committed to the custody of the Department of Human Services, Division of Youth Services. The system functions to: Guide youth through the commitment continuum from assessment through parole; Develop treatment and supervision plans for each committed youth; Monitor the youth progress in treatment through regular contact with program staff; Present the youth's community treatment plan to the Community Review Board when community-based programming is prescribed; Prepare the Parole Plan and present the plan and the youth before the Juvenile Parole Board; Procure transition and parole services for youth upon community transition; Supervise and monitor each youth's progress while on parole; and, Advocate for the needs of the youth in their care. In addition, regional offices also negotiate contracts with residential and non-residential treatment providers, and monitor those programs for contract compliance and compliance with Division Policy and Procedure.



Purpose of the Position:


This position is intended to provide administrative support to the Western Region office staff. The DYS Western Region provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Western Region is responsible for oversight of the region's client management and parole systems including acting as a liaison and collaboration with local juvenile justice and human services agencies, representing DYS on local Collaborative Management Projects (HB-04-1451), collaborating and coordination with local judicial districts to administer the Colorado Youth Detention Continuum Programs (SB 91-94) and collaborating with local resources to meet the needs of youth and families as they transition from residential treatment back to their communities.


This position provides various administrative team duties including but not limited to: managing and maintaining the Western Region Office vehicle fleet, processing new client files electronically on the Google Drive, opening/Closing Medicaid for applicable youth as well as working to resolve any Medicaid issues with providers, processing and tracking victim notification letters and associated documents and spreadsheets, providing administrative support to the Western Region Client Managers/Parole Officers and the Client Manager Supervisor, providing administrative support to other Western Region Staff as needed, processing IV-E documents for applicable youth, coordinating Administrative Review Division schedules and process invitation letters, processing closed records upon youth discharge, tracking Families First deadlines, notifying Courts and other pertinent parties of youth AWOL's and general office receptionist duties-answering phone and greeting visitors/community stakeholders.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Applicants must meet the minimum qualifications listed below to continue in the selection process for this position. Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

Minimum Qualifications: Option 1 - Experience Only :
Three (3) years of general experience in an administrative or office support role or an occupational field related to the work assigned to the position. ~OR~ Option 2 - Education and Experience :
A combination of related education and/or relevant experience in an occupation
related to the work assigned equal to three (3) years

Preferred Qualifications: Experience providing exceptional customer service
Data Entry including: entering information into a program or database
Computer experience with offices (E- Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)
Proficiency in Google and G-Suite, Microsoft Office 365, and Smartsheets.
Attention to detail.
Detail oriented, and with an ability to review and compare data for accuracy and completeness.
Good grammar and spelling
Ability to multi-task while meeting targeted deadlines.

Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications may be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email so applicants are encouraged to continually check for emails



Conditions of Employment: Be a minimum of 21 years of age, with no felony convictions or history of domestic violence Must possess a valid, unrestricted U.S. Driver's License May need to travel to attend meetings, run office errands, or transport vehicles for maintenance/repairs. Pass CBI and FBI background investigations Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas. Post-hire an annual influenza vaccine is required unless an employee obtains a medical or religious beliefs exception. Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant's prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.


An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed ) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.


For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information Link to: How to Apply Link to: The Assessment Process For additional recruiting questions, please contact .
About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans . Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at or call .
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
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