at Wilmington University in New Castle, Delaware, United States
Administrative Assistant
DATE: May 6, 2024
FROM: Human Resources
POSITION: Administrative Assistant (PT)
Effective immediately: Part-time Administrative Assistant – College of Health Professions and Natural Sciences, - Wilmington University, New Castle Campus.
Requirements:
An associate degree or equivalent is required. Must have excellent communication, customer service, and organizational skills. Must be detail-oriented and able to work with diverse populations. Must be self-directed and able to make decisions independently and still work effectively as part of a team. Must possess strong written and verbal communication. Demonstrated ability to prioritize work and meet deadlines in a service-oriented environment with competing demands. Self-directed, independent worker with sound logic and reasoning in identifying alternatives or approaches to problem-solving. Maintains professionalism and confidentiality in all situations. Contributes as a team member and team builder. Must be computer literate and proficient in Microsoft Office products. Must have a working knowledge of WilmU database management systems (e.g., CAMS, Canvas LMS, Banner, BDM, Recruit, or other Microsoft-based Student Information System) is required. Must demonstrate respect for diversity in the workplace and a commitment to creating an inclusive and supportive work environment that values the contributions of all employees. Ability to maintain professionalism and confidentiality in any situation is a must.
Responsibilities include (but are not limited to): Become knowledgeable with COHPNS graduate and undergraduate programs. Create a partnership with Program Chairs and Directors to facilitate exceptional communication and student service. Support students and faculty in reference to (but not limited to) registration, student payments, financial aid, academic program advising, admissions, syllabi, and grade questions. Handle incoming telephone calls and in-person drop-ins—triage questions and inquiries to direct them to the proper person/department. Assist Program Chairs, Directors, and faculty to provide technical, curricular, and student support. Assist Program Chairs and Directors in processing Academic Approval Forms, overload and override requests, grade changes, and other administrative operations. Document, maintain, and report minutes from division-specific meetings (e.g., curriculum committee, advisory board). Oversee event scheduling (room reservations, food & refreshment logistics, and ordering), RSVPs, coordinate AV equipment, etc. Coordinate advisory committee meetings, special events, etc. Provide necessary announcements, information, and invitations to College and University faculty for program/college events and activities. Distribute, collect, and process Outcomes Assessment materials according to the established College procedure. Demonstrate high levels of competency in oral and written communication with all stakeholders (students, faculty, staff, administration, and the community) Demonstrate skill and confidence in utilizing video conferencing platforms (Zoom, Teams, etc.). Develop collegial and collaborative relationships with administrative and support staff serving programs in other colleges. Prepare materials for and assist with Open Hours and other similar events as necessary. Promote and foster an inclusive and diverse environment for all students, faculty, and staff. Perform other duties which may be assigned by the Program Chair and/or Dean. Hours of Employment: Generally, working hours will be between Monday through Friday, 8:30 a.m. to 6:30 p.m. depending on the needs of the department(s) and/or the University. The incumbent must maintain a flexible work schedule to occasionally work some early evening hours. Hours may be adjusted for the first week of a block/semester and special events. Travel to other Wilmington University sites is required.
Benefits:Tuition Reimbursement, Employee Assistance Program, Training and Development.
Salary Range: Commensurate with experience.
Application Deadline: June 3, 2024
To apply, visit
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