Administrative Assistant

Administrative Assistant (Intermediate) Intermediate Level Personnel Qualification: At least five (5) years of working experience. Some college courses. Capabilities: Enter requests into change management system (e.g., ServiceNow ITSM.) Perform Junior level support for user requests and create new issue within system. Perform a variety of tasks in support of the officers, managers, and staff in the TS department. Establish and maintain subject matter files and calendars in connection with assigned responsibilities and retrieve information from files and other sources when required. Perform a variety of clerical, administrative and research duties in support of officers and staff in the Technology Services Branch. Be extremely helpful, courteous, possess professional phone etiquette, and have excellent oral communication skills. Possess a desire to increase exposure to varying automated systems. Make travel arrangements for branch. Pass proofreading/editing and basic typing test. Create agendas and minutes for meetings. Maintain conference room and training room schedules. Schedule meetings and tele-conferences. Plan special events. Proficient in Microsoft: Word, Excel, PowerPoint, Outlook, Visio.