Administrative Assistant II Head & Neck Location Cleveland, OH (Fairfax area) : Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic's Head & Neck Institute is a multi-specialty institute that cares for the full range of disorders of the ear, nose and throat. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most distinguished otolaryngology medical centers in the country. As an Administrative Assistant, you will perform a variety of duties such as scheduling, handling phone calls, greeting patients, and assisting with special projects and management functions. Administrative Assistants are an essential part of Cleveland Clinic's smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers. The ideal future caregiver is someone who: - Has experience in healthcare. - Is detail-oriented and organized. - Thrives in a team environment. - Has excellent interpersonal and communication skills. This is an excellent opportunity to discover Cleveland Clinic's Head & Neck Institute and build a rewarding career. This position also allows for the opportunity to shadow and train outside of your assigned role to enhance your skills and advance your career. Responsibilities: Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls. Administers calendar and schedules management. Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. Provides coverage of other areas such as front end, point of service and registration. Coordinates management functions and assists in special projects. Other duties as assigned. Education: High School Diploma or GED. Associate's Degree preferred. Certifications: None required. Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Work Experience: Three years office experience. Typing proficiency of 35 wpm with accuracy preferred. Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point). Experience may be assessed with an on-line Skills Assessment. Physical Requirements: A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus. Lifting or carrying of up to 25 pounds. Personal Protective Equipment: Follows standard precautions using personal protective. Keywords: Administrative, Admin, Administrative Assistant, Clerical, Office, Secretary
Pay Range: $16.47 - $23.61 / hour The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
