Job summary
Administrative Assistant for Children Medical ServicesLocation Savannah, GAPerforms a wide range of office administration duties for Children's Medical Services
Job seniority: entry level
Responsibilities
• Serve as initial point of contact for CSS program referrals; provide administrative and technical assistance to internal and external customers; answer, triage and direct all incoming calls for the program.• Provide administrative support by maintaining CSS inventories and distributing materials to providers as requested; retrieve, open, and distribute incoming mail to program staff, managers and other DPH programs as needed.• Monitor CSS record requests received via email and fax; utilize SENDSS, GRITS, & MM to research and process referral requests for infants, children, adolescents, and young adults.• Orient and train new staff in proper procedures of day-to-day operations of the CSS program; assist with developing administrative job aids and templates for processing CSS record requests and other administrative duties.• Maintain office assessment for data entry & collection of referrals; organize, file, collect, upload, download and monitor SENDSS, Electronic Birth Certificate & Central Intake Data System. Annually purge documents over 3 years from files. Pay bills and bill insurance. Track client insurance status.• Provide SENDSS support to office and district staff, update SENDSS as needed with disposition of programs and referrals. Provide technical assistance related to SENDSS and referrals.• Serve as data entry support backup for CSS Programs; conduct data entry for CSS as needed and conduct data entry for SENDSS & MM as needed.• Performs office administration duties which involve the handling of confidential information and often require extensive research and data collecting to ensure private health information is protected.• Refer identified infants, children, adolescents and young adults to appropriate public health programs and community programs as appropriate, offer community resources according to CSS guidelines.• Attend internal and external meetings as required.
Requirements
• Associate's degree from an accredited college AND One year of related experience OR Three years of related experience.• Preferred Qualifications: excellent customer skills, experience in tracking and data management, excellent telephone and email etiquette, ability to multi-task and work independently often with minimal supervision and willingness to work as part of a team, proficient with Microsoft Office software (i.e., word, PowerPoint, excel).
Key Skills Needed
• Excellent customer skills• Experience in tracking and data management• Excellent telephone and email etiquette• Ability to multi-task and work independently often with minimal supervision and willingness to work as part of a team• Proficient with Microsoft Office software (i.e., word, PowerPoint, excel)
Benefits
• M-F work schedule-13 paid Holidays-Excellent benefit package• Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave• Defined Benefit retirement plan• Health Insurance• Dental Insurance• Vision Insurance• Health Care Spending Account• Dependent Care Spending Account• Life Insurance• AD&D Insurance• Disability Insurance• Legal Insurance• Long-Term Care Insurance• Specified Illness• Deferred Compensation (401K & 457 Plans)• A supportive and rewarding work environment• Physical Activity Breaks• Employee Assistance Program• Employee discount program• Tuition Assistance
