Under the general supervision of the Career Development Manager and the Business Office Manager (BOM), the Billing Trainee will learn to perform increasingly complex billing duties. The Trainee must also provide high quality customer service to both internal and external groups.
MAJOR TASKS AND RESPONSIBILITIES: This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position.
Train to develop skills to become a Receivable and Reconciliation Specialist in the Billing Department. Comply with training requirements as established by the Career Development Program. Train to provide administrative support to the department, including: copying, filing, scanning and organizing documents. Train to create and maintain spreadsheets and databases of records and files. Train to develop skills in using Microsoft Office software applications, especially Excel and Word. Train to develop skills necessary to perform Billing Specialist duties including: Processing claims for payment. Reconciling bills statements. Processing checks, reconciling and processing cash receipts. Entering accounts payable information. Receiving, organizing and coding claims. Processing and reconciling aging claims/payments. Learning to gather data for QI and performance metrics. Assist with other billing tasks as assigned. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities. Must be an enrolled Muckleshoot Tribal member.
Must be a high school graduate or equivalent.
Knowledge of: General office principles and practices Software applications relative to the position assignment Proper English grammar, usage and spelling Word processing and spreadsheet applications Basic accounting and mathematics At the completion of Career Development Program, the Accounts Receivable Trainee must be able to demonstrate the following skills and abilities:
Keyboarding (speed required may vary according to position assignment) Excellent communication skills both verbally and in writing Strong interpersonal and human relation skills Problem-solving Effective customer service ¾ in person and via telephone (discretion, patience, etiquette, professionalism) Using 10-key machine by touch Numerical analysis The operation of a variety of office equipment, such as fax machine and copier Following oral and written instructions Adapting to frequent interruptions and changes in workload demand Maintaining the confidentiality of sensitive matters Following through on assignments Acquiring knowledge of specialized terminology relevant to position assignment Taking initiative Conducting research for specific work assignments Maintains high levels of accuracy and attention to details Effectively organize and prioritize tasks to meet deadlines Accepts personal responsibility for the quality and timeliness of work Continuously uses vision. Frequently sits for long periods of time. Frequently talks and listens. Manual dexterity for computer work and routine paperwork. Occasionally walks and reaches with hands and arms. Occasionally lifts up to 25 lbs.
