Position Summary:
The Accounts Receivable Specialist is a systems savvy individual with the ability to accurately process large volumes of data as well as someone who seeks to work in a collaborative environment. The AR Specialist is responsible for owning payment processing, payment application, miscellaneous cash recording/posting, and answering information requests from internal and external clients.
Duties & Responsibilities:
Responsible for accurate customer set-up and maintenance in operations software and Great Plains, including payment method.
Process customer payments. Payments are made via credit card, ACH and wire. Prepare the daily check deposit. Record and apply payments in Great Plains.
Responsible for the daily cash application process, ensuring that all cash receipts are accurately applied to customer accounts and reconciled to daily bank transactions.
Respond timely and effectively to high volume billing inquiries, billing discrepancies, and/or payment disputes from customers. Identify, address and resolve problems relative to invoice and/or payments with customers in a timely and constructive manner.
Work cross-functionally with team members at remote locations to gather information to resolve issues identified with customer accounts.
Communicate with appropriate parties when payment is not received or is declined.
Prepare daily cash reporting and weekly aging reports and metrics for sales and accounting review.
Responsible for application of payments on company credit cards to associated transactions in Great Plains.
Process member trip invoicing including in flight software, verifying the accuracy of billing data received from Client Services. Enter and post sales transactions in general ledger.
Participate in the month-end GL Close process through preparing and posting journal entry accruals to the ledger.
Actively participate in establishing and documenting processes and procedures.
Assist with retrieval of data/support documents in satisfying various external audit requests.
Assist with sorting, opening, and scanning mail into the Accounts Payable system. Print and mail checks weekly.
Complete ad hoc projects as requested.
Regular and predictable on-site attendance.
Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
Performs other duties as assigned.
Knowledge, Skills & Abilities:
Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
Proficient in Microsoft Office Suite and Great Plains (or other accounting) software
Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
Ability to multi-task and complete work within assigned timelines under minimal supervision
Self-motivated and willingness to take initiative to research and resolve problems
Ability to work both independently and as part of team
Ability to handle and maintain the confidentiality of sensitive information
Operate office equipment as needed
Education and Work Experience:
High School Diploma required, Associates degree in Accounting preferred
2-5 years of Accounts Receivable experience. A foundation in general accounting is highly desirable
Physical Requirements:
Majority of work is completed in a normal office work environment
Prolonged periods of sitting at a desk and working on a computer
Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions
Must be able to move up to 25 pounds on an infrequent basis
Documentation Requirements:
Ability to obtain a U.S. driver's license
Proof of eligibility to work in the US
