Duties and Responsibilities FINANCIAL RETURNS Summarize and post data to journals, ledgers and other accounting records; total and balance accounts; reconcile bank accounts; check and verify records. Obtain approvals from department heads on invoices to be paid; make proper accounting entries in ledger; reconcile discrepancies with vendors; prepare transmittal of invoices for payment by CMH Accounting. Prepare or assist in the preparation of daily bank deposits; maintain the hotel's funds to ensure that funds are of adequate amount, kept safely and properly accounted for; provide all daily change requirements; issue banks to cashiers and conduct periodic audits of banks as needed. Report over/short discrepancies as per Internal Audit Standards. PEOPLE Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include department heads throughout the hotel, for the purpose of providing or obtaining information regarding accounts. GUEST EXPERIENCE Prepare and monitor monthly aging of accounts; prepare statements and collection letters for delinquent accounts; make phone calls to collect accounts excessively overdue. Approve and process direct billing requests; prepare all bills and mail invoice statements as outlined per Internal Audit Standard. Research and investigate all credit card disputes; make proper adjustments/charge backs as needed; balance and prepare all credit card transmittals. Ensure credit card reconciliations are prepared, balanced and discrepancies are resolved. RESPONSIBLE BUSINESS Responsible for maintenance of normal and routine controls to ensure reasonable protection of company assets. Maintain files of all accounting-related and/or audit documentation; may assist with clerical duties such as typing or phone coverage. May assist in various storeroom areas to include receiving, storing and dispersing hotel goods to ensure that each department's supply needs are met in a timely and efficient manner. Reconcile banquet bar requisitions. May perform additional accounting-related duties such as transferring a balanced edt each day, ensuring compliance with Internal Control Questionnaires, ensuring timely and proper payment of employees and reconciling time records to payroll, etc. May maintain purchase order system integrity or monitor/track other financial control procedures or systems. May assist with other duties as needed or requested. QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required.
Other:
Reading abilities are utilized often when reading invoices and work materials. Mathematical skills are used frequently to perform calculations, reconcile account balances, etc. Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. Strong customer service skills are required. May be required to work nights, weekends, and/or holidays.
