Job Description:
Devon Energy is seeking a part-time Account Support Specialist to join our team in Charlotte, North Carolina. This position is remote work and at the Associate Level with a requirement of 4 years of experience. We are looking for a highly adaptable and reliable individual with excellent people management and negotiation skills.
Responsibilities:- Provide support to key customer accounts in managing their needs and concerns- Build strong relationships with clients to ensure their satisfaction and retention- Assist in resolving any issues or conflicts that may arise during the account management process- Collaborate with internal teams to ensure a seamless experience for clients- Track and analyze account performance to identify areas of improvement and growth opportunities- Act as a liaison between clients and the company to facilitate communication and understanding
Requirements:- 4 years of experience in account management or customer support- Strong communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or related field preferred- Strong problem-solving skills and attention to detail- Ability to work independently and as part of a team
Benefits:- Company-provided equipment for remote work- Retirement plan options- Medical coverage for eligible employees- Opportunities for career growth and development in a dynamic industry
Working Environment:At Devon Energy, we encourage a spirit of exploration and taking calculated risks for growth. We value innovation and creativity in our employees and empower them to excel in their roles. Our team is supportive and collaborative, fostering a positive and inclusive work environment.
Deadline to Apply: June 12, 2024
Equal Opportunity Statement:Devon Energy is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.