Account Support Specialist

Job Description:

Xerox is seeking a highly motivated Account Support Specialist to join our team in Washington, D.C. This part-time role at the Associate Level requires at least 3 years of experience in a similar position. The ideal candidate will be resourceful and reliable, with excellent critical thinking and leadership skills.

Responsibilities:1. Provide exceptional customer support to assigned accounts.2. Manage and maintain customer relationships through regular communication and problem-solving.3. Coordinate with internal teams to ensure timely and accurate delivery of products and services.4. Assist in the implementation of new accounts and support ongoing account growth.5. Analyze account data and provide regular reports to internal stakeholders.6. Stay up-to-date on industry trends and competitive landscape to provide strategic insights.7. Serve as a liaison between customers and internal departments to ensure a seamless experience.

Requirements:1. Bachelor's degree in Business Administration or related field.2. Proven experience in account management or customer support.3. Excellent communication and interpersonal skills.4. Ability to multitask and prioritize in a fast-paced environment.5. Proficiency in Microsoft Office suite and CRM software.6. Must be a US citizen or have authorization to work in the US.

Benefits:1. Employee discounts on Xerox products and services.2. Visa sponsorship for qualified candidates.3. Opportunities for domestic and international travel.

Working Environment:At Xerox, we thrive in an environment that embraces and navigates change seamlessly. We believe in fostering a culture of innovation and collaboration to drive success for our employees and customers alike.

Deadline to apply: June 7, 2024

Equal Opportunity Statement:Xerox is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.