Account Support Representative - Work From Home

Job Description:

J.P. Morgan Chase is seeking a passionate and energetic Account Support Representative to join our team in Indianapolis, Indiana. This is a part-time position that allows you to work from the comfort of your own home. As an Account Support Representative, you will be responsible for providing exceptional customer service to our clients and assisting them with their account inquiries and needs.

Responsibilities:- Respond to customer inquiries via phone, email, or chat in a timely and professional manner- Provide information and assistance to customers regarding their accounts and account-related issues- Process account transactions accurately and efficiently- Collaborate with internal teams to resolve customer issues and escalations- Identify opportunities to upsell or cross-sell products and services to customers- Maintain accurate records of customer interactions and transactions- Meet and exceed performance goals and targets set by the company

Requirements:- 1 year of relevant experience in customer service or account support- Strong communication and interpersonal skills- Ability to work independently and in a team environment- Detail-oriented and organized- Leadership skills and the ability to persuade customers effectively- Must be able to work in a fast-paced and dynamic environment- High school diploma or equivalent required

Benefits:- Travel and spending expenses covered- Joining bonus for new hires- Paid time off (PTO) for part-time employees

Working Environment:At J.P. Morgan Chase, we promote work-life balance and prioritize employee well-being. Our remote work setup allows you to work flexibly and comfortably from your own home while still being part of a supportive team environment.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement:J.P. Morgan Chase is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.