Account Support Representative - Remote Work

Job Description:

Verizon is looking for a talented Account Support Representative to join our team in San Francisco, California. This is a remote work position at the Associate level, perfect for someone with 4 years of experience in a similar role. As an Account Support Representative, you will be responsible for providing excellent customer service to clients, maintaining relationships with existing accounts, and identifying opportunities for growth.

Responsibilities:- Serve as the main point of contact for assigned accounts- Proactively communicate with clients to ensure satisfaction and address any issues that may arise- Collaborate with internal teams to develop solutions and strategies to meet client needs- Research industry trends and competitors to stay informed and provide valuable insights to clients- Prepare and present reports on account performance and opportunities for improvement- Assist in negotiating contracts and pricing agreements with clients

Requirements:- Bachelor's degree in Business, Marketing, or a related field- Independent and motivated with the ability to work remotely with minimal supervision- Excellent research and negotiation skills- Strong communication and interpersonal skills- Prior experience in account management or customer service- Knowledge of CRM software and Microsoft Office Suite- Ability to work under pressure and meet deadlines

Benefits:- Free food- Parental leave- Retirement plan

Working Environment:At Verizon, we leverage data to inform decisions and drive strategic initiatives. You will have access to advanced analytics tools and resources to help you excel in your role and make a meaningful impact on our business.

Deadline to Apply:March 30, 2024

Equal Opportunity Statement:Verizon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.